Jobs in Kyle, South Ayrshire
South Ayrshire areas with jobs
The Energy Agency is a dynamic organisation and independent charity, promoting energy efficiency awareness and renewable energy in the domestic, business and community sectors throughout South West Scotland.
The Energy Agency has held the contract to manage the Home Energy Scotland advice centre for South West Scotland since 2008. The South West centre is one of the network of five centres in Scotland; these are funded by the Scottish Government and managed by the Energy Saving Trust.
Our Home Energy Scotland South West Advice Centre covers the local authority areas of North, South and East Ayrshire and Dumfries & Galloway.
The Energy Agency delivers a variety of contracts, including Home Energy Efficiency Programme for Scotland: Area Based Schemes for local authorities in south west Scotland and education work covering all aspects of advice on energy efficiency, micro generation and sustainability in North, South and East Ayrshire and Dumfries and Galloway. The Energy Agency is committed to reducing our own energy, water and materials waste, thereby improving our overall efficiency.
The Partnerships Co-Ordinator is a member of the advice centre’s Marketing and Partnerships Team and plays a role in the delivery of the partnership, communities, events and outreach activities for the advice centre.
The Customer Service Advisor will be employed on the Home Energy Scotland contract, based at the Energy Agency and will promote energy efficiency messages to householders in Ayrshire and Dumfries and Galloway.
You’ll be part of a supportive team in a small but busy call centre. This is a target focussed environment which is mainly phone based dealing with both inbound and outbound advice calls. You will support our customers by providing them with independent and impartial advice about how to keep warm and save energy and money in their homes. In addition to this we operate an extensive events calendar throughout the year covering a wide variety of events across the area where you will deliver energy efficiency advice face to face with customers.
Our aim is to deliver a world class advice service and everyone has a part to play in that. But don’t worry, you don’t need to know everything, you bring the right attitude and we provide the training. We have an extensive 6-8 week training plan which includes a City & Guilds and SQA qualification to ensure you have all the knowledge you need to advise our customers.