Closing date: Sunday 5th January 2020 at 11.30pm

Who are we looking for?

We are looking for someone who has experience of managing a team and can demonstrate how they have empowered and motivated that team beyond expectations. With the added experience of being able to recruit and develop a diverse team, in particular volunteers, you may be exactly what we are looking for.

Your role will be varied and will challenge you, but will provide you with stimulating and satisfying work. Our Community Shop Managers do not have a typical day and that's because they are continually seeking different opportunities to engage with the local community and increase their shops contribution to Shelter's cause. This could be through local community links, such as with other retailers, schools, churches or the local food bank.

You will develop and encourage your own and your team's interest and passion in merchandising the shop to attract those customers and donors through the door as well as continually developing your own and your team's knowledge of who Shelter are and what we do.

It goes without saying that your volunteers, under your leadership, will run an exceptional shop that will raise as much money as possible for Shelter's work.

How do I demonstrate I am who you are looking for?

You will need to address and provide examples of the following in your application and at interview:

Experience of managing a team of staff and or volunteers, including recruitment and development of that team

Experience of providing excellent customer service, preferably in a face-to-face role

Experience of being enterprising and innovative

How do we describe our Community Shop Managers?

If we were to describe our Community Shop Managers in 4 key words, they would be Confident, Inspiring, Enterprising and Influential. Our Community Shop Managers are happy to roll up their sleeves and lead by example and their aim is to develop and empower their team.

At Shelter we value our people and the skills and expertise they can bring to their role to help further Shelter's cause. As a Community Shop Manager, how you manage people is the most important skill we are looking for and it will be critical to your success in this role.

How is this all possible?

It's simple, with a strong, motivated and committed volunteer shop team behind you, anything is possible!

What are the benefits?

We offer a wide range of benefits including 30 days annual leave, enhanced maternity and paternity leave, childcare vouchers and interest free travel loans. Our employees also have access to a tenancy deposit loan, cycle to work scheme and an employee assistance programme.

We are looking for an enthusiastic individual with the right values to join our service assisting and supporting vulnerable homeless people to achieve better lives.

The successful candidate will be expected to complement the work of our support teams by ensuring the security of the building through observation and checks, maintaining health, safety and hygiene standards and following procedures such as for financial transactions, admissions and leavers, housing benefit, incident reports and building repairs reports.

You should have sound literacy and numeracy skills and experience of dealing with challenging behaviour. Other essentials include: experience of team working; good verbal communication; the ability to interact with people in an appropriate and positive way; and, above all, the determination to make a difference in the lives of our service users.

3 to 4 night shifts per week from 21:00 – 05:00 on a rolling rota basis. There are good opportunities for overtime and development due to part-time status of this position.

In return, we will offer you excellent learning and development opportunities, competitive annual leave entitlement, pension scheme, access to employee assistance programmes such as counselling, and life assurance.

Are you passionate about inclusive communities?

We support people with a learning disability or autism to build friendships to live their life well. To make this happen we have a network of volunteers who make an extraordinary difference helping to reduce loneliness and improve social connections.

The Project Coordinator will establish relationships with partner organisations to generate referrals. They will develop a network of community resources which fit with what people truly want to do. The successful candidate will have opportunities to shape this project to make it really matter to people.

We believe that ordinary people can make a real impact, and seek volunteers who can help us to achieve our vision of everyone having friendships which are based on kindness, compassion and respect.

Can you

· Demonstrate commitment to volunteering and understanding of its potential?

· Nurture engagement and enthusiasm in volunteers?

· Communicate empathetically and connect easily to others?

· Relish the challenge of finding creative solutions?

· Show determination to make a lasting difference to people?

Do you have experience in making projects happen and bringing out the best in volunteers?

Then we want to hear from you!

As an award-winning innovative care provider, we support the elderly and people living with physical disabilities and long-term conditions across Scotland. We pride ourselves on our knowledge and passion for delivering complex care, making sure that our customers receive high quality care services that can range from visiting a few hours a week to several daily visits.

We deliver our vision of helping our customers live their life to the full through the hard work and dedication of our Support Workers who provide our customers with a wide variety of assistance such as personal hygiene, dressing, medication prompts and light household chores in line with their personal support plans.

Blackwood are currently looking for Support Workers to join our Care Services teams to support our customers living in their own homes in the community and/or in our Care Homes. We operate care services in Aberdeen, Dundee, Perth & Kinross, Edinburgh, Stirling, Lanarkshire, Glasgow, Ayrshire and Inverclyde.

Don’t worry about having any previous care experience, we provide comprehensive training and development opportunities to help you become a great carer!

Our main priority for this job role is to find people who can show our values and behaviours. These are:

• Taking responsibility
• Being open and honest
• Keeping our promises
• Having respect and understanding

The ideal candidate must have:

• A commitment to delivering high quality care
• Strong communication, interpersonal and IT skills
• An ability to work independently in the community and as part of a team
• A relevant qualification (SVQ2), this is not essential as training will be given
• Flexibility to work on a rota basis, including early mornings, evenings and weekends.

…Could this be you?

Blackwood offers a range of employee benefits, including:

• Travel expenses and paid travel time between customer visits
• Fully funded SVQ training on completion of probationary period
• Company sick pay scheme on completion of probationary period
• 34 days’ holiday per annum, pro rata for part-time hours
• Company mobile phone
• Company pension scheme and other benefits
• Payment of PVG and SSSC registration
• Recruit both drivers and walkers on care at home runs
• Fully paid induction and shadowing with experienced carers.
• EE Perks – discount packages for family and friends.