The Crisis Support Service Manager provides management and leadership of RAMH Crisis Services.
The main function is FIRST Crisis which delivers an immediate and short-term response to people in Renfrewshire who are experiencing an emotional or mental health crisis. The team provide this through telephone support, complemented by appointments and domiciliary support as required. We aim to support people to recover from periods of crisis, reduce distress and gain control in their life. The FIRST Crisis service operates 365 days, Mon-Fri 9am-8pm and Sat-Sun 9am-5pm.The Manager will support the service over the week and part of the requirement is to support the team on an agreed rota. In addition, the ‘Hear for You’ Service provides the people of Renfrewshire a Freephone helpline from Monday to Friday, 9am-5pm. This helpline can support, guide and signpost people to immediate support to alleviate any issues that they are experiencing.
Both these services have strong statutory and third sector partner networks which contribute to providing safer and supportive communities.
We are seeking to appoint a highly organised and motivated individual to lead this unique service. You will require an in-depth understanding of mental health issues, risk assessment, crisis resolution and management and an awareness of co-morbidity issues would be helpful. You must have excellent written and verbal communication skills and the ability to maintain and promote solid working relationships with our partners in the public and third sectors.
The successful applicant must also demonstrate ability to manage staffing and rota systems, as well as ensuring continuity and quality of service provision through 1-1 supervision and audit processes. It is also a requirement of the role to provide regular reports on service uptake, quality and outcome measurement. You will need to be familiar with leading staff to support risk and planning risks management strategies and there will be an expectation to lead in distress brief interventions and trauma informed practice.
The minimum qualification for this post is at least SCQF level 9 Social Work, RMN, OT, SVQ4 in Health & Social Care (Adults) or a degree equivalent in a relevant area. It is desirable to have or be able to work towards a management qualification which RAMH will support.
Are you interested in equality, diversity and inclusion? Do you have a passion for tackling gender inequality? Do you have a few spare hours a month? Then why not join our Trustee Board at Kairos Women+!
Kairos Women+ is a community-led, women’s space based in Johnstone, Renfrewshire. A second home for women and non-binary folk, we inspire transformational change in the lives of the women+ we work with by collaboratively creating opportunities through workshops, events, training and courses. Kairos Women+ began as a project within Active Communities (Scotland) Ltd funded by The Robertson Trust. Now, as we move towards becoming an independent charity, we are seeking to recruit new trustees to complete our board and our skillset.
“Kairos Women+ has given me an insight into all different types of people and backgrounds. There is no stigma here at all and that is such a positive thing.” - Kairos participant
“Kairos has made me feel wanted for the first time in a long time.” Kairos participant
“AtKairos, I feel like I’m thriving not just surviving.” – Kairos participant
The aims of Kairos Women+ are:
We are looking to recruit several Trustees at this stage to expand the skillset of our Board. Ideal candidates will have a commitment to the above aims and they will have skills & experience in one or more of the following areas:
Relevant knowledge in the following areas is desirable but not necessary: Fundraising, Political & Parliamentary.
In these initial stages, we are meeting monthly via Zoom. In future, trustee meetings will be held bi-monthly, then quarterly.
We are passionate about equality, diversity & inclusion and we especially welcome applications from: disabled women, trans women, non-binary people, LGB women and BAME women.
Renfrewshire Housing Support Services
RAMH have been providing a wide range of service support including housing support for over 25 years. We provide dedicated housing support and care at home to service users with a range of mental health and other associated needs. We are seeking an individual with a wide range of supervision and monitoring experience to support our service.
You will also have an in-depth knowledge of mental health and supporting individuals in their own tenancy. You must have excellent leadership skills and be able to manage resources, people, finance, quality and information. Excellent communication and ability to maintain and foster good relationships with partners and stakeholders are essential. In addition, you should have a robust understanding of risk management.
The successful applicant must also be able to demonstrate the ability to monitor and maintain capacity levels within the service, ensure appropriate and quality staffing to meet service needs in line with SSSC requirements and to provide regular service level reports. You will need to work in line with the Care Inspectorate requirements.
For further information or an informal discussion please contact: Jim Watson on: 0141 847 8900
Must be eligible for SSSC registration in the next 6 months (without conditions)
RAMH Housing Support Services provide support to individuals, with mental health issues, to maintain their home and community life, either within a 24 hour supported tenancy or their own homes across Renfrewshire and East Renfrewshire.
We are looking for an innovative and enthusiastic staff member who is interested in supporting and leading a team within one of our Housing Support Services, in East Renfrewshire.
This is an excellent opportunity to develop your leadership role, while being supported by a stable and robust team. RAMH have an excellent reputation for delivering quality person centred services that focus on recovery outcomes and has received “excellent” grading, for care and support over the last 4 years from the Care Inspectorate.
You will have exceptional written and verbal communication skills and you will be required to support junior staff to understand and achieve outcomes and manage risks. Excellent flexibility in working hours is essential as evenings, weekends and sleep-overs are required. You will have a dedicated area of work with a staff team providing individuals support packages to a wide range of people.
In return, RAMH will provide regular training and development, supervision and the opportunity for you to contribute to a large motivated team and help develop quality services.
For further information or an informal chat about the post, please telephone:
Jackie Clark, Service Manager on 0141 237 0026
Who Cares? Scotland is Scotland’s only national independent membership organisation for Care Experienced people. Our mission is to secure a lifetime of equality, respect, and love for Care Experienced people in Scotland and we currently have over 3000 members.
Who Cares? Scotland works alongside Corporate Parents and others to broaden their understanding of care and challenge stigma experienced by Care Experienced people. We create opportunities for people with lived experience of care to influence policy makers, leaders, and elected representatives locally and nationally to shape legislation, policy and practice.
This post is a key role within Who Cares? Scotland and will support the Director of Influencing to successfully implement the influencing strand of our current strategic plan (2018-2022), building on the aspirations of The Promise, and securing positive change. The overarching purpose of this role then is to strengthening how the organisation takes a human rights-based approach to data collection and how we use our extensive evidence base to help influence policy and practice for our Care Experienced membership.
Additionally, the post holder will lead and have responsibility for a small team, and will ensure that the evaluation of Who Cares? Scotland’s activities are in line with the organisation’s key priorities, demonstrating impact and ensuring we continually learn from our work.
To carry out this role you will have a proven record of the ability to analyse, scrutinise, interpret, and present complicated information to a wide range of audiences. You will have a background in impact evaluation or academic experience in a discipline involving social research skills and understand the importance of having a robust evidence base in helping to influence positive change.
If this sounds like you, and you want to be part of delivering change for Care Experienced people across Scotland, we’d love to hear from you.
We are looking for an enthusiastic individual with the right values to join our service assisting and supporting vulnerable homeless people to achieve better lives.
The successful candidate will be expected to complement the work of our support teams by ensuring the security of the building through observation and checks, maintaining health, safety and hygiene standards and following procedures such as for financial transactions, admissions and leavers, housing benefit, incident reports and building repairs reports.
You should have sound literacy and numeracy skills and experience of dealing with challenging behaviour. Other essentials include: experience of team working; good verbal communication; the ability to interact with people in an appropriate and positive way; and, above all, the determination to make a difference in the lives of our service users.
The post will involve two - four rota shifts per week.
Typical shift patterns: 07:45-15:15 and 14:45-22:15 including week days, evenings and weekends.
If successful, you will be required to register with the Scottish Social Services Council within 6 months of your start date. After registration, there is a requirement to be qualified and to maintain professional learning.
In return, we will offer you excellent learning and development opportunities, competitive annual leave entitlement, pension scheme, access to employee assistance programmes such as counselling, and life assurance.