Linstone Housing is seeking to recruit a Temporary Income Assistant to join our team to cover maternity leave. We are looking for an individual who is enthusiastic, innovative, hard-working and is committed to providing a high quality service to our residents. Based in the Income Department the post holder will be directly responsible for providing front line services to our tenants and owner occupiers with regards to rental and factoring debt along with also delivering an efficient factoring service to owners. This role will be challenging, varied and interesting with an excellent salary and conditions of service.
Based in Linwood Renfrewshire, Linstone is a registered social landlord and a charity that owns and manages approximately 1600 properties, providing affordable rented and supported housing, as well as providing services to a further 2000 owner occupiers.
Reporting to the Income Manager and supporting the Income Officers, the duties will include direct contact with tenants, owners and external agencies both in person and by telephone. Setting up payment agreements to reduce arrears, monitoring agreements for missed payments and taking prompt action, processing of payments and other related administration duties. This post is also responsible for preparing and issuing accounts for factoring charges and dealing with factoring queries, changes in ownership, etc.
You will be required to work accurately under pressure, prioritise your workload and meet deadlines. Excellent computer skills and a flexible approach are also essential.
The successful applicants should be able to demonstrate:
Linstone Housing Association was established in 1998. We currently own and manage approximately 1600 properties and also provide services to over 2000 owners, making Linstone one of the largest RSL’s in the Renfrewshire area.
Are you able to engage with customers and put them at the heart of everything you do? Have you a proven track record of delivering excellent customer service with a ‘can do’ attitude? Can you manage a challenging workload? Are you able to work well within a team but are also happy to use your own initiative?
If the answer is yes to all of the above – you could be the person for us.
We are seeking to recruit a highly motivated individual to join our Housing & Property Services Team. The successful candidate will be responsible for providing a comprehensive housing management service to our tenants and owners, dealing with anti-social behaviour, estate and tenancy management.
The ability to work accurately under pressure, prioritise work and meet deadlines is essential. Computer literacy and a flexible attitude are essential.
Applicants must hold a full current driving licence and have access to a car. A relevant housing qualification would be advantageous.
A Basic Disclosure Scotland check will be required for this post.
EVH Conditions of Service, flexible working hours and generous holiday entitlement are offered.