Jobs in North Lanarkshire

We're looking for an inspirational people person to join us as an Assistant Shop Manager in our furniture shop in Motherwell. You will be pivotal in assisting the Shop Manager in leading and empowering a team of volunteers to engage with the local community on Shelter's cause, maximising the contribution of gifts of time from volunteers, the gifts of products from our donors and the gift of income from our customers.

You will be the ambassador of Shelter on the high street; raising vital money for our cause. If you want to make a real difference to people at risk of homelessness, this is a unique opportunity to do just that.

About Shelter Scotland

A home is a fundamental human need, as essential as education or healthcare. Yet over a million people in Scotland struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter Scotland we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter Scotland and welcome you on our journey to becoming a truly anti-racist organisation.

About the role

You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.

About you

You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, childcare vouchers, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

*The location of the postholder will be based in any one of Link’s 5 area offices (Paisley, Cumbernauld, Bathgate, Falkirk or Edinburgh) with flexibility on work location. However, Link are currently piloting a hybrid working model and so there may be opportunities for home working.

The Role

At Link, people are at the heart of everything we do. Our people have made our award-winning social enterprise the success it is today and as it continues to grow, we want them to be the best they can be and to reach their potential.

Link is looking for an experienced Welfare Rights Officer to contribute to the provision of a high-quality welfare rights advice, advocacy and training service to both internal and external customers throughout the Link Group and to clients of partners.

Working closely with the Benefits Assistants and Housing Officers, the postholder will ensure referrals are managed and progressed and will work in collaboration with housing and money advice staff to provide tenants with budgeting support.

An overall aim of the role will be to minimise rent arrears and maximise rent collection.

About You

You will have previous experience of giving advice in relation to social security benefits and assisting with claims to benefits, experience of all aspects of social security law and will have represented customers at social security appeal tribunals.

As a qualified Welfare Rights Officer, you will come with recent and detailed knowledge of all aspects of the Social Security benefits system and welfare law. Providing information and advice on all aspects of Welfare Rights to both internal and external customers is a key part of the role, therefore you will need knowledge of and commitment to excellent customer care and equal opportunities.

A proven ability to thrive in a fast-paced advice sector role dealing with a range of duties and customers is required, therefore the postholder will need to demonstrate excellent organisational and time management skills.

In return you will be offered the opportunity to enhance your skills and knowledge through employee training and development. You can expect to work in a supportive, trusting and transparent working environment, with the autonomy to offer creative and innovative solutions whilst maintaining Link’ s values; Responsibility, Empathy, Social Impact, Participate, Equality, Challenge and Transparency.

For further information on the main position accountabilities and a comprehensive list of the essential and desirable criteria required for this post, please refer to the Job Specification in the Job information Pack above.

What’s in it for you?

As an Investor in People, we strive for continuous improvement through the management and growth of our staff, offering a wide range of training and development opportunities.

As a Link employee, you'll likely benefit from the following:

• A generous starting annual leave entitlement of 35 days (inc. 6 public holidays), increasing to 40 days with length of service (pro-rated for part time employees

• Employer pension contributions starting at 5% and rising to 9% depending on employee contributions

• Access to a death in service benefits scheme providing 4x salary

• Enhanced company sick and familial pay entitlements

• A Healthcare cash plan for employee and dependents to support health and wellbeing and discounts on shopping, restaurants, and other services

• A free and confidential employee assistance program and services for employees and their immediate household dependants to support health, mental and financial well-being

• Access to a savings and borrowing scheme and much more!

You will work with colleagues who offer support to ensure our customers' expectations are met. In return, we are looking for applications from people who will contribute to our aims and work to the highest professional standards.

This post is subject a Basic Disclosure check.

The Richmond Fellowship Scotland provides personalised and outcome-focused support to individuals either in their own homes, shared accommodation, or care home environments across Scotland, making us the country`s largest provider of social care. We support individuals with a variety of different needs such as physical and/or learning disabilities, mental health, alcohol or substance abuse and autism.

We are currently looking to recruit an SVQ Internal Verifier/Assessor to work remotely with our internal SQA Approved Centre nationally, across all regions, to support our staff to gain their qualifications in SVQ Level 2, 3 or 4 Social Services and Healthcare. You will join our exceptional team, which was awarded “high confidence” from SQA and “outstanding” feedback in our latest external verifications.

Our IV/Assessor posts are crucial to the delivery of quality learning opportunities within the organisation for a high quality and professional workforce. The post holder will be a part of the Learning and Development team, taking forward the SVQ agenda within organisation in order to meet SSSC requirements regarding registration of the workforce.

Flexibility and willingness to travel are essential to the role, which involves a combination of remote home-based working and travel to our services/office locations. We support candidates to complete most of their awards remotely via e-portfolio, but travel is required for direct observations and to support candidates.

You must have a valid UK driving licence and access to your own car.

The post requires you to have a minimum of an SVQ 3 in care, or equivalent, and an SVQ assessor`s and internal verifiers award. You will have the qualifications to assess and internally verify awards at this level, or the commitment to achieve this within 12 months. Whilst applicants must hold these qualifications, a level 4 and/or equivalent qualification in Childcare would be an advantage.

Successful candidates will need to be comfortable and confident in the use of online tools such as Microsoft Teams, Zoom and MS Office. A laptop and mobile phone will be provided for remote working.

A sound value base is essential, as is the belief in a person-centred approach to supporting people. You will have knowledge and experience of the SVQ process and of assessing learning needs and be able to work as part of a team and under pressure

Do you have previous experience of working at programme officer level or working within community solutions? Are you interested in working in the community and voluntary sector? If so, then we would love to hear from you!

About the role

Voluntary Action North Lanarkshire is the respected and valued support organisation for the community and voluntary sector in North Lanarkshire.

The role will involve supporting the Community Solutions programme, supporting social prescribing, and supporting people affected by cancer. For more information, please see the JD and Person Specification below.

VANL is a supportive employer and provides good benefits including:

• 25 days annual leave pro rata (increasing up to 27 days after 5 years, 29 days after 8 years and 30 days after 10 years) and two special leave days for birthday and Xmas shopping)
• 12 public holidays pro rata.
• 6% employer’s contribution and minimum 3% employee contribution
• Flexible working arrangements regarding hours and home-based working

Cumbernauld Theatre Trust seeks a competent and experienced finance professional who is interested in working for an arts charity. You will be part of a close-knit, creative team, overseeing the financial procedures and reporting for our recently launched performing arts venue, Lanternhouse in Cumbernauld.

Are you a qualified and experienced finance professional with a passion for the arts? We are looking for an experienced individual to take overall responsibility for the financial operations of the charity with the support of the CEO and Management Team.

Cumbernauld Theatre Trust is a performing arts charity that produces and presents theatre, music, dance and comedy for the community of Cumbernauld and North Lanarkshire. We have over 30 staff working at Lanternhouse in producing Theatre, delivering a lively arts and cinema programme, in customer services, hospitality and community engagement. Our home is Lanternhouse – a lively centre for inclusive community creativity, for theatre, cinema, music, comedy and dance and offers state-of-the-art facilities alongside performing arts classes and community creative learning projects and a welcoming café/bar.

Lanternhouse is part of the Cumbernauld Academy Campus, we have good bus links, ample car parking, and are a short walk from Cumbernauld town centre.

The post holder will be expected to take responsibility for the preparation of internal finance reports for the Management Team and Board. You will manage external reporting including the preparation of year-end statutory accounts and information for audits and support the financial control of externally funded projects. You will keep a keen eye on our compliance and statutory responsibilities for financial filing and reporting to OSCR, Companies House and HMRC. You will be busy day to day with operational book-keeping, preparing sales invoices, processing invoices and payments and undertaking reconciliations. We anticipate you will be sufficiently experienced to work with the minimum direct supervision to meet agreed work targets and in carrying out duties within the framework of the charity’s financial and administrative policies and procedures.

The role is supported to deliver the functions of the position, by working closely with the charity’s accountant and CEO. The Senior Finance Officer provides direct line management to the Finance Administrator.

We are looking for someone good in a team, committed to the charity’s vision and values, and supportive of our ambitions and the delivery of our creative artistic programme.

We are keen to meet you if you have at least 1-2 years of experience in a Senior Finance role within a small to medium-sized company, have previous experience in managing a finance function and be able to demonstrate decision-making experience and experience in supporting and working with a management team. Ideally, you will have knowledge and experience of working in the charity sector, in an environment of public funds management.

If you are reliable and conscientious, a clear-thinking and hardworking team member, and are looking for a new and exciting challenge in a very rewarding and fun environment, we look forward to hearing from you.

This is a really exciting time to join Children’s Hospices Across Scotland – better known as CHAS. A fantastic opportunity has arisen for a Challenge Events Assistant to join the fundraising team.

Key Responsibilities

Working within the culture, ethos and philosophy of CHAS, you will assist the Senior Community and Challenge Events Fundraiser with the management and evaluation of challenge events and the recruitment and stewardship of supporters. Key responsibilities include:

• Assisting with the management of in-person challenge events, including liaising with third party event organisers, suppliers and attendance on the day
• Assisting with the development of the virtual events programme, stewarding participants through social media and answering queries
• Producing copy to promote events for website, social media, press and email
• Assisting with the recruitment of supporters for events in the challenge event calendar, and stewarding them to raise as much as possible for CHAS
• Assisting with event research
• Administration

About You

In order to help CHAS achieve our goal of reaching every family in Scotland that needs us, you will have:

• HNC level qualification or equivalent in either Public Relations, Marketing, Media, Communications, Event Management, Fundraising or related discipline
• Demonstrable working knowledge of Microsoft Office or similar packages
• Demonstrable experience of keyboard skills and maintaining information databases
• Good communication skills to deal with staff, volunteers and general public in an appropriate and effective manner
• Competent on social media
• High level of accuracy and numeracy skills, as this role requires cash handling
• Demonstrable attention to detail
• Planning and organising skills for effective management of event calendar
• Experience in an office and customer services environment

About CHAS

At CHAS, our ambition is to reach every family in Scotland who is living with the heart-breaking prognosis that their child is dying, and offer them our care and support to empower them to make the most of the short time they have together. As a Challenge Events Assistant, you will be instrumental in achieving this vision.

Airdrie Foodbank is run by Calderbank Parish Church of Scotland and its volunteers, in association with the Trussell Trust. We exist to provide a lifeline to hungry people in our community. Our volunteers provide food, a listening ear, and signposting to help clients tackle the root causes of their food poverty. We are part of a nationwide network of foodbanks, supported by The Trussell Trust, working to combat poverty and hunger across the UK.

This is an exciting developmental role, working in partnership with the Trussell Trust in the implementation of Pathfinder objectives and in conjunction with North Lanarkshire Council to implement a successful Single Referral Gateway model to ultimately end the

need for foodbank use.

You will be responsible for the development and implementation of agreed Pathfinder objectives in the areas of improved local referral pathways; financial inclusion; participation of people with lived experience in shaping services; and campaign and influencing to end the need for food banks at a local and national level.

You will have responsibility for the day to day running of the foodbank from the warehouse to the distribution of emergency food. Plus, managing the Operations Co-ordinator and supporting our valued volunteers.

It is essential that you have experience of project management and development as well as managing staff. You must be passionate about ending food poverty and knowledge of the Third Sector and the partners that work alongside the foodbank would be desirable.

Potential Living is a charity based in Motherwell, providing Self Directed Support Services in the North Lanarkshire Council Area.

We are looking for an individual with significant experience in Social Care to join our Management Team.

As a Service Manager you will combine a thorough knowledge of social care practice with leadership, team management and service development skills.

Our Service Managers are responsible and accountable for maintaining high quality standards by delivering effective leadership and management to individual support teams, ensuring safe and effective provision through the promotion of outcomes focused person-centred approaches.

Service Managers also monitor and promote compliance with all relevant legislation, contracts, service specifications and local policies to ensure that practice reflects the requirements of the individuals we support and of our other key stakeholders and external partners.

If you would like a rewarding career where you can progress, have job security, and get an enormous sense of personal achievement from knowing you are helping other people then Potential Living is the place to be. We welcome applications from all sections of the community.

The post offers flexible working hours, mileage allowance and 24/7 access to the Bupa Employee Assistance Service.

We are looking for two enthusiastic individuals who share our values (Kind, Passionate and Creative) to join our Viewpark service accommodating and supporting people experiencing homelessness and empowering them to thrive.

The successful candidates will be expected to provide a meaningful support service to identified individuals who live in the project and/or in the community. You will provide a quality service tailored to the assessed needs of each individual by identifying, planning and facilitating support to enable appropriate move-on options for each service user. You will use all of your knowledge and experience to help service users build their life skills and prepare for independent living.

An SVQ3 qualification in social care would be advantageous however not necessary. Other essentials include: experience of working with vulnerable people, addiction issues and challenging behaviour; effective written and verbal communication; knowledge of homelessness issues; and, above all, the determination to make a difference in the lives of our service users.

Your normal working pattern will be Three / Four shifts over a 7 day rolling rota, between the hours of 11:00pm - 7:00am. The post is lone working.

MAIN DUTIES AND RESPONSIBILITIES

1. The Project Worker will be employed by the Association to assist the Project Manager in providing a quality service to residents within the Project.
2. To ensure that minimum standards of health, safety and hygiene are both established and maintained in all communal areas, both internal and external to building. This includes the monitoring of regular cleaning duties and maintenance of grounds and the cleaning of void flats.
3. To maintain appropriate recording procedures for all issues relating to the operation of the unit, includes financial transactions, incident reports, building repairs, etc.
4. To regularly consult with unit residents on possible developments and/or changes in service delivery and devise and operate systems and structures which both promote models of good practice and encourage resident comment.
5. To ensure all residents are aware of their rights and responsibilities in being accommodated at the unit.
6. To liaise with any other professionals and agencies involved in provision of the support function to the residents.
7. To provide assistance with the residents' general financial management, including the registering of all benefit applications both personal and housing related
8. To undertake regular inspections of the building, facilitating the co-ordination of cyclical and remedial repairs. This may result in the undertaking of minor repairs and/or appropriate redecoration, together with giving access to and supervising the work of trade’s people as required.
9. To supervise residents' behaviour’ as part of the process of maintaining the safety and security of the accommodation, and preventing damage to the property.
10. To actively participate in the staff supervision process, meeting regularly and on a planned basis with your own supervisor.
11. To actively participate in the Association's Staff Appraisal system, including Agreement to undertake any identified training programme
12. To ensure that the building security, this may include shifts at night-time, is effectively managed through personal observation, general awareness and routine checks.
13. To undertake any other duties as delegated by the Project Manager.
14. To participate in support meetings identifying appropriate move on options.
15. To provide key-work and ensure that individual support plans are constructed and implemented as part of the key-work process.
16. To be point of contact to liaise with out of hour’s homeless referral team and facilitate admission to project of service users referred, ensuring all aspects of service provision has been met i.e. book in administration
17. Provide general advocacy and advice service to the residents, including assistance to enable them to meet the conditions of their occupancy agreements.

We are looking for two enthusiastic individuals who share our values (Kind, Passionate and Creative) to join our Viewpark service accommodating and supporting people experiencing homelessness and empowering them to thrive.

The successful candidates will be expected to provide a meaningful support service to identified individuals who live in the project and/or in the community. You will provide a quality service tailored to the assessed needs of each individual by identifying, planning and facilitating support to enable appropriate move-on options for each service user. You will use all of your knowledge and experience to help service users build their life skills and prepare for independent living.

An SVQ3 qualification in social care would be advantageous however not necessary. Other essentials include: experience of working with vulnerable people, addiction issues and challenging behaviour; effective written and verbal communication; knowledge of homelessness issues; and, above all, the determination to make a difference in the lives of our service users.

Your normal working pattern will be Three / Four shifts over a 7 day rolling rota, between the hours of 11:00pm - 7:00am. The post is lone working.

MAIN DUTIES AND RESPONSIBILITIES

1. The Project Worker will be employed by the Association to assist the Project Manager in providing a quality service to residents within the Project.
2. To ensure that minimum standards of health, safety and hygiene are both established and maintained in all communal areas, both internal and external to building. This includes the monitoring of regular cleaning duties and maintenance of grounds and the cleaning of void flats.
3. To maintain appropriate recording procedures for all issues relating to the operation of the unit, includes financial transactions, incident reports, building repairs, etc.
4. To regularly consult with unit residents on possible developments and/or changes in service delivery and devise and operate systems and structures which both promote models of good practice and encourage resident comment.
5. To ensure all residents are aware of their rights and responsibilities in being accommodated at the unit.
6. To liaise with any other professionals and agencies involved in provision of the support function to the residents.
7. To provide assistance with the residents' general financial management, including the registering of all benefit applications both personal and housing related
8. To undertake regular inspections of the building, facilitating the co-ordination of cyclical and remedial repairs. This may result in the undertaking of minor repairs and/or appropriate redecoration, together with giving access to and supervising the work of trade’s people as required.
9. To supervise residents' behaviour’ as part of the process of maintaining the safety and security of the accommodation, and preventing damage to the property.
10. To actively participate in the staff supervision process, meeting regularly and on a planned basis with your own supervisor.
11. To actively participate in the Association's Staff Appraisal system, including Agreement to undertake any identified training programme
12. To ensure that the building security, this may include shifts at night-time, is effectively managed through personal observation, general awareness and routine checks.
13. To undertake any other duties as delegated by the Project Manager.
14. To participate in support meetings identifying appropriate move on options.
15. To provide key-work and ensure that individual support plans are constructed and implemented as part of the key-work process.
16. To be point of contact to liaise with out of hour’s homeless referral team and facilitate admission to project of service users referred, ensuring all aspects of service provision has been met i.e. book in administration
17. Provide general advocacy and advice service to the residents, including assistance to enable them to meet the conditions of their occupancy agreements.