Jobs in Highland

Do you have an interest in improving the quality of care, can you COLLABORATE, INNOVATE AND COMMUNICATE, and would you like to join a successful, committed and highly motivated team? This could be the opportunity you have been waiting for.

We are seeking to engage an Independent Sector Lead (Care Home) to support the Integration of Health and Social Care in North Highland. Hosted by Scottish Care and working closely with care providers and partners, the post involves ensuring sector involvement in the delivery of the integrating of health and social care in Scotland’s HSCPs. Positively representing whole of the independent sector, giving them a voice that contributes to quality outcomes for people who live in care homes and contributing to developing a sustainable model of residential care.

The post holder must be highly motivated, be able to use initiative, possess excellent communication and networking skills, demonstrate success and experience working at strategic level with policy makers, providers, regulators, people supported by services and carers. Qualifications and experience at a senior management level would be a significant advantage.

The post holder will be expected to create and support significant collaborations across the independent care sector while contributing to the development of new care pathways which will result in the delivery of improved outcomes for people who access care and support. The post holder will ensure the Independent Sector’s contribution is fundamental to integrated services and transformational change and be able to evidence their impact. The role requires considerable and skilful collaboration with our key partners in the NHS, Local Authority, Carers, third sector organisations and other forums.

North Highland is a progressive partnership and invests heavily in this post and the Independent Sector.

The successful candidate will be required to spend a significant amount of time in the North Highland area.

The post is home based with travel, where necessary, and is hosted by Scottish Care.

Every day people with chest, heart and stroke conditions are leaving hospital scared and alone. You can be part of our mission to make sure that there is no life half lived in Scotland.

By joining Chest Heart and Stroke Scotland (CHSS) as a Community Support Services Manager you can be the difference between people just surviving and really living.

You will be part of Scotland’s leading charity providing support to people with chest, heart and stroke conditions to live life to the full again. Our Hospital to Home services form a nationwide network of local support groups, nurses, volunteers and one-to-one support teams helping families adjust to life with a heart or lung condition or after a stroke.

We offer vital advice, support and information to those with chest, heart, stroke and long covid conditions so that they can live their best lives, manage their condition and influence public policy to ensure that people get the services that they need. Our renewed ambition is to become Scotland’s leading organisation for person-centred, user-led community support for people with our health conditions.

The purpose of this role is to lead the delivery and ongoing development of CHSS community-based support services in the North of Scotland, with a focus on enabling people with our conditions to live with and beyond their new reality and self-manage their condition.

The postholder will manage a team of Community Support Coordinators across Grampian, Highlands and Islands and will be a visible and vocal advocate for the charity to maintain our position as the key 3rd sector partner within geographic systems of health and social care.

The postholder will demonstrate the impact of our services and develop and maintain local and national relationships to ensure the long-term success of the charity and the delivery of our No Life Half Lived Strategy.

Please see the role profile to view the key accountabilities, key challenges and required skills and experience.

CHSS employees enjoy a variety of organisational benefits including: Company pension scheme, generous holiday allowance, company sick pay, employee welfare support and life assurance.

CHSS also supports flexible recruitment through Working Families and we are “Happy to Talk Flexible Working”.

In line with our commitment to safeguarding, this role is subject to a Basic Disclosure check. CHSS is committed to equality of opportunity and to providing a service which is free from unfair and unlawful discrimination. We therefore aim to ensure that no applicant, volunteer or member of staff is unfairly treated on the grounds of offending background.

RASASH is looking for a Prevention & Campaigns Worker to join our team.

Are you passionate about gender equality and ending sexual violence? Do you have experience working with young people and delivering educational workshops, training, or campaigns?

We have an exciting opportunity to join our team and play a key role in delivering the national Rape Crisis Scotland prevention programme across Highland, which seeks to end sexual violence.

You will work alongside the other Prevention & Campaigns Worker to deliver educational workshops to young people (age 11 – 25) in secondary schools as well as provide training to pastoral staff in schools, colleges, and universities.

You will also be responsible for coordinating RASASH’s youth-led activism group, recruiting members and facilitating campaigns to help end sexual violence in Highland.

At Inverness, Badenoch & Strathspey CAB, we are a friendly team of over 70 employees and volunteers delivering a busy advice service to members of the public. We strive to deliver a good quality service that meets the needs of our clients in a non-judgemental and confidential manner. We aim for individuals not to suffer through not knowing or understanding their rights and responsibilities or not being aware of the services available to them. We provide advice and options to our clients so that they can make informed decisions and feel empowered to improve their personal circumstances.

Receptionist

You will be responsible for the smooth running of our reception area and ensuring that clients who contact the bureau receive excellent customer service which meets their individual needs. You will organise a small team of volunteer and paid receptionists and will ensure a consistent good quality service is achieved. You will help to implement policies and processes to ensure that the bureau is able to efficiently deliver an efficient advice service.

We are interested to hear from good team players who have experience of working in a similar environment and are confident in dealing with clients who may be vulnerable or have multiple needs. You will have a strong customer/client focus and treat everyone in a non-judgemental and respectful manner. You will be a good administrator who likes to be organised and plan ahead. You will be supported through an initial training programme and encouraged to continually develop throughout your time with us.

Do you dream about a more rewarding career? One where you make a real difference to people’s lives? One with hybrid working, job permanence and career development? Then why not become an Affordable Warmth Advisor at Changeworks, Scotland’s leading environmental charity delivering solutions for low carbon living?

As an Affordable Warmth Advisor, you’ll provide people with crucial support to get through the growing energy crisis. Our Community Engagement and Energy Advice Services are on the frontline, providing a range of information and support to the public including signposting, advice, advocacy and support for people, particularly for those in fuel poverty, and awareness-raising and engagement activity at talks and events.

We are seeking to recruit additional Affordable Warmth Advisors to help us expand our services across Scotland, to support more people in need and to drive energy efficiency. Our Advisors are naturally supportive, highly motivated and driven by delivering real outcomes for their customers. If you have excellent communication skills, a ‘can do’ attitude and a mature and responsible approach to your work, we’d love to hear from you. The work can be complex, and our customers are often in acute need, meaning the role can be highly rewarding as you can make a real difference to someone’s life.

A background in energy or advice is desirable, customer experience essential, and you should have an understanding of vulnerability and awareness of fuel poverty You should have experience of producing high quality written reports or papers. A driving licence is beneficial as some of our work is face-to-face, and in rural areas.

We will start to grow your knowledge of services straight away with training over your first months. Training and knowledge sharing will be ongoing to ensure you are kept up to date with sector specific developments and new technologies.

We offer an attractive staff benefits package, excellent pension and employee benefits which include 26 days paid holiday plus 9 public holidays per year.

We are looking for a Senior Officer to join our Low Carbon Communities team, a tight knit group of engagement specialists who deliver a diverse mix of projects supporting household decarbonisation. We need an experienced and enthusiastic individual to help develop and lead a programme of low carbon living projects.

You will be working within the Low Carbon Communities delivery team, and with a range of external partners and stakeholders, to lead projects through all stages, including conception, development, design, delivery and monitoring. You will have line management responsibility and oversee key external relationships and contracts.

We are looking for an exceptionally organised and highly motivated project or programme manager, able to work across various workstreams and priorities, helping anchor and support the team and bringing creative ideas and solutions to our work. You should be a skilled communicator and a team player, with the ability to engage, enthuse and influence the people you work with.

This is an exciting time as we hone our focus on decarbonising the home and you will play a key role in bringing to life our new community engagement strategy, leading on the development and setting-up of projects to ensure they are planned and delivered to a high standard.

Benefits

Changeworks is a great place to work. We hold Investors in People Platinum accreditation (something only a few organisations in Scotland have), and we were nominated for employer of the year by the Edinburgh Chamber of Commerce this year. Our staff overwhelmingly would recommend us as an employer too.

The Climate Emergency has resulted in ambitious national targets to reduce carbon emissions from the built environment and reduce rates of fuel poverty. This has driven a significant increase in the number of pilot and large-scale interventions delivered by Changeworks and external organisations in this area. These include area-based domestic energy efficiency retrofit and decarbonisation projects and programmes.

We are a growing organisation, and this role is crucial to the delivery of our ambitious objectives. We want to decarbonise homes in Scotland on a massive scale, and that needs talented individuals like you to help us deliver on our objectives. You’ll receive full training plus coaching and mentoring.

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

At Changeworks, we welcome and encourage applications from everyone.

Inspiring Young Voices is a SCIO (Scottish Charitable Incorporated Organisation) whose objective is to enable children and young people, particularly those with additional support needs/disabilities, to have their voices heard – where and when they wish.

Are you passionate about giving children and young people a voice and enabling them to be actively involved in decisions that affect their lives, to speak out about their rights and to campaign for change?

Do you want to make a difference to the lives of children and young people in Highland with diverse needs and experiences?

We are looking for a special individual with energy and enthusiasm for youth participation and engagement work who is passionate about enabling the direct voice of young people experiencing challenges in their lives to be heard.

Reports to: Inspiring Young Voices Participation Lead

The young people we work alongside told us: “We would like a fun, bubbly and chatty person who loves working alongside young people and has an understanding of mental health issues. We want someone who is compassionate and passionate about our cause, someone who is open minded and who makes us feel safe.”

We believe that every child has the right to live in a family where they get the care. support and encouragement they need to flourish.

About Aberlour Fostering

Aberlour Fostering has an excellent reputation for caring for vulnerable and neglected children. We believe we can only do that by recruiting the right people to be foster carers and we believe it’s important to support our foster carers and prospective foster carers as much as we can. The recruitment process for foster carers takes a long time and this can be disheartening for those who have applied and are waiting for a decision. Part of our role is to link with prospective foster carers, providing them with full information and encouragement during this lengthy process. You would also support and attend virtual and live events to provide prospective foster carers with detailed information about the recruitment process and fostering in general. This may include some evening and weekend work. Also following up with attendees to encourage them to enter and progress through the recruitment process.

What we are looking for....

We are looking for a Fostering Recruitment Officer to actively recruit new foster carers. The postholder needs to be able to set up Recruitment events throughout Scotland or online and to speak authoritatively to groups of individuals who attend the events about Aberlour as the organisation of choice as a fostering agency and about the role of foster carers and the recruitment process. You will respond to enquiries through telephone, email, live chat, webform and social media. Using clearly defined criteria you would screen applicants for their current eligibility to be foster carers. You would encourage communication with existing foster carers and support our current pool of Aberlour foster carers. You would also support the Service Manager and Marketing Team in developing and delivering the Fostering marketing plan. Accurate records are crucial and you must be proficient at data entry and record keeping and able to produce reports in a format agreed with your manager. Linking with the fostering team you would ensure that the advice you provide is current, appropriate and up to date.

What we offer...

As well as a supportive team and excellent training opportunities, we want all our employees to feel valued and rewarded for the vital work they do. When you work with us, we'll recognise your efforts with generous annual leave, an excellent employer pension scheme and a range of deals and discounts across various retailers.

If you would like to discuss any aspect of the job, please do not hesitate to contact Kerryanne Duffin (Service Manager) on 07815839567

Aberlour is committed to the safeguarding and welfare of all our service users and uses a thorough and rigorous recruitment and selection process including PVG Scheme checks to ensure this commitment is not compromised.

Important information: a successful candidate will be expected to work from one of the relevant campuses part of the week. This role is hybrid with home working & on-site at Perth (SVA Perth) or Thurso, Dornoch or Alness (SVA North Highland)

Main Purpose of Role

HISA is a membership-led organisation, and its primary purpose is to be the recognised representative of students to the University of the Highlands and Islands. To do this effectively, it is crucial that the student voice of our members is strong and heard by the institutions.

The main purpose of the Student Voice Assistant role is to facilitate and empower the student's voice and engage with students, elected officers, and external stakeholders to further the improvement of the student experience.

The role will also be a key point of contact for HISA activities at the local Academic Partner, which is supported by our Regional teams and Assistant Voice Managers.

Key Responsibilities

Student Voice and Student Engagement

• Work in partnership with the local UHI Academic Partner to support the activities, communications and running of the HISA Student Voice system.
• Supporting key student voice activities, including Student Voice system training and support, elections and gathering feedback from students within HISA and Academic Partner structures
• Being a key point of contact for students at the academic partner, encouraging them to get involved in their students’ association and extra-curricular activity
• Support the delivery of Students’ Association activities at the Academic Partner, including day-to-day engagement with students and running of key activities and events such as Freshers and Elections
• To support and help develop local clubs, societies, and activities at the academic partner
• Signposting students to the HISA Advice service or other support and guidance for any academic/pastoral issues
• Officer Engagement
• Assist the induction and development of elected officers within the Academic Partner
• Assist in supporting the local elected officers in the operational running of events, campaigns, and activities and their day-to-day roles.
• Help prepare local officers for Board of Management meetings and other committees.

Stakeholder Engagement

• Be a permanent point of contact and liaison between the local officers and the UHI Academic Partner, and through this build good relationships and promote partnership working with college staff
• Engage with contacts in the local communities as directed by the HISA Community Engagement Team
• Collaborative working with other HISA staff members as and when required for the development of the organization and key student engagement strategies

General

• Key administrative duties such as managing shared email inboxes, tracking local finances, generating reports, and keeping records for student voice rep engagement and meetings
• To adhere to all relevant HISA policies, procedures and governing documents at all times.
• To undertake appropriate training and development as required for the role.
• To undertake any other duties appropriate to the role, including supporting the organisation during periods of peak workload as and when required
• It may be necessary for the post-holder to work out of hours on occasion e.g. to cover events and extended office opening hours. A system of time off in lieu will operate to cover this.
• A degree of travel between campuses will be expected.

Benefits

- 27 days of annual leave (pro rata)

- Bank Holidays & Christmas Closure days off

- Enhanced Occupational Sick Pay

- Flexible & hybrid working patterns

- Employee Assistance Program (EAP)

- CPD & training support opportunities

- paid travel & accommodation for events and in-person meetings

- Office HQ in Inverness

Notes

IMPORTANT

Please download the Application Form and Equal Opportunities Form prior to clicking Apply!

Please review the Person Specification from the Job Description & Person Spec document and complete the application according to the requirements.

Hours: Various hours available up to 35 hours per week

Hourly Rate: Induction Grade - £10.90 per hour

Main Grade - £11.00 per hour

Sleepover hourly rate - £10.90 per hour

Who are we?

At Key we support people living in their own home, in their family home or in their community. We start by seeing the person first. The support we offer can range from just a few hours a week, a few hours a day to 24-hour support, including overnights.

Could you be Key?

If you are caring, reliable, flexible and passionate about getting alongside people providing support to achieve the life they want then...you could be Key!

What we offer you...

In return you will be part of a supportive, local team and will receive:

• 31 days annual leave inclusive of public holidays Public holidays are paid at double time Company sick pay
• Full training provided
• Fully funded SVQ qualification with support given to achieve this
• Paid PVG Membership
• Eligible to apply for Blue Light Card/Blue Light Ticket Schemes offering discounts and savings
• Registered with Concert for Carers
• Eligible to register for a Costco Membership
• Credit Union Membership
• Cycle to Work Scheme
• Employee Assistance Programme
• Pension Contributions

What do we need from you?

No experience necessary! Full training will be provided and support will be given to help you reach your full potential.

Applicants must be able to work flexibly as part of the team to meet the needs of the people we support. This will include evening, weekend and sleepover work. Waking nights may also be required.

If you would like to get involved in support work but cannot commit to a contract due to other commitments, we also have opportunities for you to complement our existing workers by joining our Relief Register of bank support workers. This means you can work flexibly to suit your current commitments. Please specify this within your application

About Unaccompanied Asylum Seeking Children (UASC)

Aberlour. Child Care Trust is leading a Partnership of Highland Council, Barnardos Highland Services and Right There to provide practical support care and integration to Unaccompanied Asylum Seeking Children (UASC).

This is a new partnership which focuses on three areas – feeling safe and settling in, support and integration, throughcare aftercare with the aim of improving the lives of children by using a rights-based trauma informed approach.

The service will work in partnership to ensure that the young people have access to education and learning opportunities.

What we are looking for....

As the Service Administrator you will work directly to the Admissions and Programmes Manager providing comprehensive day to day administrative support for the service.

You should be organised, used to working in a busy office environment and possess the skills to deliver a full administration service including reception duties, co-ordinating meetings, mail and maintaining manual and electronic storage and retrieval systems. You will also coordinate building and equipment needs as required in consultation with your manager.

An important part of the role is to provide financial administration for the service, supported by the Senior Finance Officer. You must be able to work with high levels of accuracy in recording and inputting data and in providing regular management information, in an agreed format and also responding to ad hoc requests as required.

You must have excellent IT skills, and experience of using the range of Microsoft Office tools on a daily basis: Word, Excel, Outlook etc.

You will be proficient in using Microsoft Word such as to enable you to support the production of a range of reports. As you will often be the first point of contact within the service for a range of social care, education and other professionals you will need to have strong verbal communication skills.

At Aberlour we want to make sure every child and young person has the love, support and opportunity they need to reach their potential. If you share the same vision, we want you to join our team. Aberlour’s values are critical and drive everything we do. We will be looking for someone who can demonstrate how Aberlour’s values of Respect, Innovation, Integrity and Challenge will be visible in their practice. You must be comfortable working in an environment where Aberlour’s values are lived in practice.

For an informal discussion about the post we would encourage you to phone

Rhonda Wilson, Head of Admissions and Programmes on 07715 238337.

What we offer...

As well as a supportive team and excellent training opportunities, we want all our employees to feel valued and rewarded for the vital work they do. When you work with us, we'll recognise your efforts with generous annual leave, an excellent employer pension scheme and a range of deals and discounts across various retailers.

Hours: Various hours available up to 35 hours per week

Hourly Rate: Induction Grade - £10.90 per hour

Main Grade - £11.00 per hour

Sleepover hourly rate - £10.90 per hour

Who are we?

At Key we support people living in their own home, in their family home or in their community. We start by seeing the person first. The support we offer can range from just a few hours a week, a few hours a day to 24-hour support, including overnights.

Could you be Key?

If you are caring, reliable, flexible and passionate about getting alongside people providing support to achieve the life they want then...you could be Key!

What we offer you...

In return you will be part of a supportive, local team and will receive:

• 31 days annual leave inclusive of public holidays Public holidays are paid at double time Company sick pay
• Full training provided
• Fully funded SVQ qualification with support given to achieve this
• Paid PVG Membership
• Eligible to apply for Blue Light Card/Blue Light Ticket Schemes offering discounts and savings
• Registered with Concert for Carers
• Eligible to register for a Costco Membership
• Credit Union Membership
• Cycle to Work Scheme
• Employee Assistance Programme
• Pension Contributions

What do we need from you?

No experience necessary! Full training will be provided and support will be given to help you reach your full potential.

Applicants must be able to work flexibly as part of the team to meet the needs of the people we support. This will include evening, weekend and sleepover work. Waking nights may also be required.

If you would like to get involved in support work but cannot commit to a contract due to other commitments, we also have opportunities for you to complement our existing workers by joining our Relief Register of bank support workers. This means you can work flexibly to suit your current commitments. Please specify this within your application

Hours: Various hours available up to 35 hours per week

Hourly Rate: Induction Grade - £10.90 per hour

Main Grade - £11.00 per hour

Sleepover hourly rate - £10.90 per hour

Who are we?

At Key we support people living in their own home, in their family home or in their community. We start by seeing the person first. The support we offer can range from just a few hours a week, a few hours a day to 24-hour support, including overnights.

Could you be Key?

If you are caring, reliable, flexible and passionate about getting alongside people providing support to achieve the life they want then...you could be Key!

What we offer you...

In return you will be part of a supportive, local team and will receive:

• 31 days annual leave inclusive of public holidays Public holidays are paid at double time Company sick pay
• Full training provided
• Fully funded SVQ qualification with support given to achieve this
• Paid PVG Membership
• Eligible to apply for Blue Light Card/Blue Light Ticket Schemes offering discounts and savings
• Registered with Concert for Carers
• Eligible to register for a Costco Membership
• Credit Union Membership
• Cycle to Work Scheme
• Employee Assistance Programme
• Pension Contributions

What do we need from you?

No experience necessary! Full training will be provided and support will be given to help you reach your full potential.

Applicants must be able to work flexibly as part of the team to meet the needs of the people we support. This will include evening, weekend and sleepover work. Waking nights may also be required.

If you would like to get involved in support work but cannot commit to a contract due to other commitments, we also have opportunities for you to complement our existing workers by joining our Relief Register of bank support workers. This means you can work flexibly to suit your current commitments. Please specify this within your application

Hours: Various hours available up to 35 hours per week

Hourly Rate: Induction Grade - £10.90 per hour

Main Grade - £11.00 per hour

Sleepover hourly rate - £10.90 per hour

Who are we?

At Key we support people living in their own home, in their family home or in their community. We start by seeing the person first. The support we offer can range from just a few hours a week, a few hours a day to 24-hour support, including overnights.

Could you be Key?

If you are caring, reliable, flexible and passionate about getting alongside people providing support to achieve the life they want then...you could be Key!

What we offer you...

In return you will be part of a supportive, local team and will receive:

• 31 days annual leave inclusive of public holidays Public holidays are paid at double time Company sick pay
• Full training provided
• Fully funded SVQ qualification with support given to achieve this
• Paid PVG Membership
• Eligible to apply for Blue Light Card/Blue Light Ticket Schemes offering discounts and savings
• Registered with Concert for Carers
• Eligible to register for a Costco Membership
• Credit Union Membership
• Cycle to Work Scheme
• Employee Assistance Programme
• Pension Contributions

What do we need from you?

No experience necessary! Full training will be provided and support will be given to help you reach your full potential.

Applicants must be able to work flexibly as part of the team to meet the needs of the people we support. This will include evening, weekend and sleepover work. Waking nights may also be required.

If you would like to get involved in support work but cannot commit to a contract due to other commitments, we also have opportunities for you to complement our existing workers by joining our Relief Register of bank support workers. This means you can work flexibly to suit your current commitments. Please specify this within your application

Hours: Various hours available up to 35 hours per week

Hourly Rate: Induction Grade - £10.90 per hour

Main Grade - £11.00 per hour

Sleepover hourly rate - £10.90 per hour

Who are we?

At Key we support people living in their own home, in their family home or in their community. We start by seeing the person first. The support we offer can range from just a few hours a week, a few hours a day to 24-hour support, including overnights.

Could you be Key?

If you are caring, reliable, flexible and passionate about getting alongside people providing support to achieve the life they want then...you could be Key!

What we offer you...

In return you will be part of a supportive, local team and will receive:

• 31 days annual leave inclusive of public holidays Public holidays are paid at double time Company sick pay
• Full training provided
• Fully funded SVQ qualification with support given to achieve this
• Paid PVG Membership
• Eligible to apply for Blue Light Card/Blue Light Ticket Schemes offering discounts and savings
• Registered with Concert for Carers
• Eligible to register for a Costco Membership
• Credit Union Membership
• Cycle to Work Scheme
• Employee Assistance Programme
• Pension Contributions

What do we need from you?

No experience necessary! Full training will be provided and support will be given to help you reach your full potential.

Applicants must be able to work flexibly as part of the team to meet the needs of the people we support. This will include evening, weekend and sleepover work. Waking nights may also be required.

If you would like to get involved in support work but cannot commit to a contract due to other commitments, we also have opportunities for you to complement our existing workers by joining our Relief Register of bank support workers. This means you can work flexibly to suit your current commitments. Please specify this within your application

Hours: Various hours available up to 35 hours per week

Hourly Rate: Induction Grade - £10.90 per hour

Main Grade - £11.00 per hour

Sleepover hourly rate - £10.90 per hour

Who are we?

At Key we support people living in their own home, in their family home or in their community. We start by seeing the person first. The support we offer can range from just a few hours a week, a few hours a day to 24-hour support, including overnights.

Could you be Key?

If you are caring, reliable, flexible and passionate about getting alongside people providing support to achieve the life they want then...you could be Key!

What we offer you...

In return you will be part of a supportive, local team and will receive:

• 31 days annual leave inclusive of public holidays Public holidays are paid at double time Company sick pay
• Full training provided
• Fully funded SVQ qualification with support given to achieve this
• Paid PVG Membership
• Eligible to apply for Blue Light Card/Blue Light Ticket Schemes offering discounts and savings
• Registered with Concert for Carers
• Eligible to register for a Costco Membership
• Credit Union Membership
• Cycle to Work Scheme
• Employee Assistance Programme
• Pension Contributions

What do we need from you?

No experience necessary! Full training will be provided and support will be given to help you reach your full potential.

Applicants must be able to work flexibly as part of the team to meet the needs of the people we support. This will include evening, weekend and sleepover work. Waking nights may also be required.

If you would like to get involved in support work but cannot commit to a contract due to other commitments, we also have opportunities for you to complement our existing workers by joining our Relief Register of bank support workers. This means you can work flexibly to suit your current commitments. Please specify this within your application

Hours: Various hours available up to 35 hours per week

Hourly Rate: Induction Grade - £10.90 per hour

Main Grade - £11.00 per hour

Sleepover hourly rate - £10.90 per hour

Who are we?

At Key we support people living in their own home, in their family home or in their community. We start by seeing the person first. The support we offer can range from just a few hours a week, a few hours a day to 24-hour support, including overnights.

Could you be Key?

If you are caring, reliable, flexible and passionate about getting alongside people providing support to achieve the life they want then...you could be Key!

What we offer you...

In return you will be part of a supportive, local team and will receive:

• 31 days annual leave inclusive of public holidays Public holidays are paid at double time Company sick pay
• Full training provided
• Fully funded SVQ qualification with support given to achieve this
• Paid PVG Membership
• Eligible to apply for Blue Light Card/Blue Light Ticket Schemes offering discounts and savings
• Registered with Concert for Carers
• Eligible to register for a Costco Membership
• Credit Union Membership
• Cycle to Work Scheme
• Employee Assistance Programme
• Pension Contributions

What do we need from you?

No experience necessary! Full training will be provided and support will be given to help you reach your full potential.

Applicants must be able to work flexibly as part of the team to meet the needs of the people we support. This will include evening, weekend and sleepover work. Waking nights may also be required.

If you would like to get involved in support work but cannot commit to a contract due to other commitments, we also have opportunities for you to complement our existing workers by joining our Relief Register of bank support workers. This means you can work flexibly to suit your current commitments. Please specify this within your application

Hours: Various hours available up to 35 hours per week

Hourly Rate: Induction Grade - £10.90 per hour

Main Grade - £11.00 per hour

Sleepover hourly rate - £10.90 per hour

Who are we?

At Key we support people living in their own home, in their family home or in their community. We start by seeing the person first. The support we offer can range from just a few hours a week, a few hours a day to 24-hour support, including overnights.

Could you be Key?

If you are caring, reliable, flexible and passionate about getting alongside people providing support to achieve the life they want then...you could be Key!

What we offer you...

In return you will be part of a supportive, local team and will receive:

• 31 days annual leave inclusive of public holidays Public holidays are paid at double time Company sick pay
• Full training provided
• Fully funded SVQ qualification with support given to achieve this
• Paid PVG Membership
• Eligible to apply for Blue Light Card/Blue Light Ticket Schemes offering discounts and savings
• Registered with Concert for Carers
• Eligible to register for a Costco Membership
• Credit Union Membership
• Cycle to Work Scheme
• Employee Assistance Programme
• Pension Contributions

What do we need from you?

No experience necessary! Full training will be provided and support will be given to help you reach your full potential.

Applicants must be able to work flexibly as part of the team to meet the needs of the people we support. This will include evening, weekend and sleepover work. Waking nights may also be required.

If you would like to get involved in support work but cannot commit to a contract due to other commitments, we also have opportunities for you to complement our existing workers by joining our Relief Register of bank support workers. This means you can work flexibly to suit your current commitments. Please specify this within your application

Hours: Various hours available up to 35 hours per week

Hourly Rate: Induction Grade - £10.90 per hour

Main Grade - £11.00 per hour

Sleepover hourly rate - £10.90 per hour

Who are we?

At Key we support people living in their own home, in their family home or in their community. We start by seeing the person first. The support we offer can range from just a few hours a week, a few hours a day to 24-hour support, including overnights.

Could you be Key?

If you are caring, reliable, flexible and passionate about getting alongside people providing support to achieve the life they want then...you could be Key!

What we offer you...

In return you will be part of a supportive, local team and will receive:

• 31 days annual leave inclusive of public holidays Public holidays are paid at double time Company sick pay
• Full training provided
• Fully funded SVQ qualification with support given to achieve this
• Paid PVG Membership
• Eligible to apply for Blue Light Card/Blue Light Ticket Schemes offering discounts and savings
• Registered with Concert for Carers
• Eligible to register for a Costco Membership
• Credit Union Membership
• Cycle to Work Scheme
• Employee Assistance Programme
• Pension Contributions

What do we need from you?

No experience necessary! Full training will be provided and support will be given to help you reach your full potential.

Applicants must be able to work flexibly as part of the team to meet the needs of the people we support. This will include evening, weekend and sleepover work. Waking nights may also be required.

If you would like to get involved in support work but cannot commit to a contract due to other commitments, we also have opportunities for you to complement our existing workers by joining our Relief Register of bank support workers. This means you can work flexibly to suit your current commitments. Please specify this within your application

SUMMARY OF MAIN RESPONSIBILITIES

The Highland Macmillan CAB Partnership, established in 2004, provides a welfare benefits advice service across the Highland region (excluding Lochaber) to people affected by cancer and their families. Based at Raigmore Hospital, our award winning team works alongside the Macmillan Person Centred Care Project and other professionals, such as Clinical Nurse Specialists and GPs, to provide holistic, high quality advice and assistance to our clients at any point in their cancer journey.

We are seeking to recruit an additional welfare benefits caseworker to join our friendly team.

The successful candidate will provide holistic advice to our clients on a range of welfare benefits issues, offer advice and information to maximise their income and ensure they are receiving the correct entitlements. This will include conducting full benefit checks, carrying out better-off calculations, assisting with revisions, supersessions and appeals of benefit decisions and also assisting client to navigate their benefit claims. The role will require the candidate to provide advice on all areas of entitlements for clients such as energy, grant applications or assistance with health costs for example. The post will require someone who has in-depth experience or understanding of the benefits system, ideally in provision of advice, information and representation.

This role will suit a resilient and empathetic person who is able to work under pressure but enjoys the challenges of advice delivery and is able to work in a non-judgmental and impartial, confidential manner.

DUTIES AND RESPONSIBILITIES

1) Service Provision

• Provide a full welfare benefits casework service to people affected by cancer, including UK and Scottish disability benefits, and other sources of financial support, such as charitable grants, energy advice and help with health and travel costs.
• Assist clients to prepare for benefit appeals and provide representation at Tribunals as required.
• Liaise and negotiate with other statutory and voluntary organisations to progress the client’s case and ensure they receive all assistance available.
• Ensure that all work conforms to the bureau's Quality Standards at the appropriate level.
• Assume responsibility for the day-to-day management, maintenance and prioritising of own case load.
• Maintain, to a high standard, detailed (computerised) case records for the purpose of continuity of case work, statistical monitoring, information retrieval and report preparation in line with the requirements of Citizens Advice Scotland and Macmillan Cancer Support.
• Refer clients on to colleagues or other agencies as appropriate for specialist help with issues that fall outside the remit of the service, including housing, debt and employment.
• Provide advice, information and cancer-specific benefits awareness training to colleagues and other health and social care professionals working with the client group as required.
• Support Citizens Advice Scotland and Macmillan Cancer Support’s social policy work by providing case studies and feedback on issues of concern for people affected by cancer.

2) Service Design and Development

• Gather statistics and feedback in order to monitor and evaluate the service, provide information to the Health Projects Manager for reports to advisory groups, funders and partners.
• Assist with initiatives for the improvement of services to people affected by cancer
• Develop working relationships with health professionals supporting the client group
• Network with other professionals in the advice work field
• Represent the project at meetings with other agencies as appropriate

3) Professional Development

• Maintain an up to date knowledge of the benefits system and policies and procedures relevant to the post.
• Identify your own personal strengths and weaknesses, including identifying personal training needs, and attending in-house and external training courses and meetings as appropriate
• Undertake training and personal development in order to develop skills and increase knowledge and understanding of cancer and its treatments, and its impact on people affected by cancer and their ability to access financial help.
• Prepare for and participate in internal team meetings, supervision and appraisals.

4) Adherence to Citizens Advice Scotland Policies and Procedures

• Have responsibility to uphold the Aims and Principles of the Citizens Advice Scotland Service and its Equal Opportunities policies.
• Abide by health and safety guidelines and share responsibility for own safety and that of colleagues.
• Any other duties commensurate with the post.

PERSON SPECIFICATION

We are looking for someone who can demonstrate the following:

• Considerable recent experience (paid or unpaid) in advice work or related field
• Recent representation experience (paid or unpaid), or willingness to undertake training
• Good current knowledge of the UK and Scottish benefits systems, particularly that relating to people affected by cancer, sickness and disability benefits
• An understanding of the issues affecting people affected by cancer
• Experience of managing a complex caseload
• Ability to work under pressure, on your own initiative, but also to be part of a team
• Ability to work in a systematic manner and plan own workload
• Excellent organisational, communication and report writing skills
• Good IT skills – especially word-processing, and database entry
• Good working knowledge of the statutory and voluntary agencies in the area
• Understanding of community care issues
• An ability to deal with clients and other professionals in a sensitive manner
• Evidence of ability to carry out training in benefit issues to CAB staff and outside agencies or equivalent experience
• Commitment to the principle of a client driven, volunteer led service
• Commitment to the aims and principles of the CAB service
• Commitment to CAB & Macmillan Cancer Support equalities policies

Responsible to: Health Projects Manager

The Supported Housing Worker role requires assisting in the management of the development thus ensuring the tenants are able to enjoy an acceptable standard of living in an environment which is clean, safe and friendly. You will be responsible for overseeing the wellbeing of the tenants and for assisting them in maintaining their independence.

As Housing Care Worker your role will involve working with our tenants to ensure they receive the support and personal care identified in their care plans. You will directly support tenants in their homes by providing individual advice, practical housing support assistance and personal care.

Both roles are to ensure that we are able to offer the best service to our tenants and make it possible for our tenants to continue enjoying as much independent living as they’re able.

As well as a competitive annual salary, our valued team also benefits from:

• competitive hourly rates of £10.50 - £10.88 per hour
• guaranteed rota hours working between 7.30am & 10pm
• generous annual leave entitlement
• a choice of pension scheme with employer contributions
• flexible working policies
• access to extensive paid training and development opportunities
• a supportive and inclusive culture.

We also have opportunities with our Trust Staff Agency - for employees who want to work across different locations, in various roles, with highly flexible hours to suit family commitments - it's a great opportunity with the same training and development that our other roles benefit from.

Previous experience working in social care or the housing sector would be an advantage but this is not always necessary. Our ideal candidate is someone with enthusiasm, a caring nature and willingness to learn as full training, support and ongoing development will be provided.