Jobs in Dingwall and Seaforth, Highland

Partners in Advocacy is a leading Scottish organisation in the development and delivery of independent advocacy, people are central to what we do. We have embedded an organisational culture based on the principals and values of independent advocacy. Our strategic aims include a continued focus on high-quality service delivery and an ambitious and exciting business development and growth agenda.

We are looking to add to our team of experienced Advocacy Workers who deliver independent advocacy to adult carers in the Highlands of Scotland. We’re looking for an enthusiastic and motivated person who enjoys working within a team but is also just as comfortable working on their own. The job is a busy one, and you’d be working to support carers to have their thoughts, feeling and wishes known in support of their caring role. You’d be joining an organisation whose values and principles underpin everything we do. If you have a passion for human rights and want to help people to speak up for themselves, check out our job pack for further details.

Whilst we’d be keen to hear from you if you have independent advocacy experience, a full induction and training programme is in place to support the right applicant.

You will need a clean driving licence and access to a roadworthy vehicle. We are currently working from home, but there will be a requirement to travel when restrictions are eased. PVG Scheme membership will be a requirement of the post – this will be arranged by us on appointment.

The post holder is responsible for supporting a new programme of engagement and options appraisal work around services to support people living with a long-term health condition (LTC) practice self-management.

Specifically, the post holder will lead on work to scope options for digital delivery and support, based on feedback and engagement from people with a LTC and other stakeholders. The options will then be developed into proposals and working alongside other LGOWIT colleagues the postholder will pilot preferred options. Before the completion of the fixed project term, the post holder will complete the work with a full report and provide recommendations for progress.

Key Tasks:

• Develop a detailed project plan and timeline for completion against the project outline and expectations.
• To plan and execute a wide range of engagement activities to capture stakeholder views and input in the initial scoping, piloting and final recommendations stages of the project.
• To work closely with other member of the LGOWIT and HTSI teams to ensure full delivery of the project plan and expectations.
• To maintain accurate records and notes necessary to inform the project development and final reporting.
• To produce stage completion and final project reporting with detailed indications of learning, recommendations, and next steps as appropriate.
• To support the general work of promoting self-management and its benefits for those living with a long term condition.
• To ensure that regular information on project progress and development is provided to the LGOWIT team and funders as appropriate.
• To assist with the compilation of monitoring and reporting as required by funders and partners.
• To assist with the communication and promotion of LGOWIT’s work purpose and aims as necessary.
• To undertake any other reasonable task required of the post by the line manager.

Person Specification

Experience

• Extensive experience of working with Microsoft packages, including word, PowerPoint, excel and outlook
• Experience of working within a small team, preferably withing the third sector
• Experience of dealing with the public and public enquiries, particularly via email and on the phone
• Experience of community engagement or of working with community groups
• Experience of writing for business and wider circulation in a business setting
• Experience of project working, ideally planning and management

Knowledge and skills

• Educated to standard grade level in English and Maths, or equivalent
• Evidenced experience in working with Microsoft packages
• Knowledge of confidentiality requirements and the management of personal data
• Evidenced experience of co-ordinating events for the public
• Knowledge of basic risk management, particularly as it pertains to digital work
• Knowledge of common digital platforms such as MS Teams, Facebook, Twitter, Slack, Zoom etc.
• Public speaking skills, specifically an ability to engage and talk to/with a wide range of people
• Some knowledge of the principles of self-management as it related to long term health conditions would be an advantageous

Personal qualities

• Self-starter, proactive and excellent organiser with the ability to work unsupervised.
• Good interpersonal skills – flexibility for different audiences, tact, diplomacy, adaptability.
• Honesty and integrity
• Approachable, confident and at ease with others.
• Ability to work as part of a team and under pressure
• Commitment to the principles of confidentiality, and equality of opportunity

Responsible to:LGOWIT Project Manager