Jobs in Highland

The Social Enterprise Academy is a social enterprise that connects changemakers with transformational learning and development.

Created in 2004, we deliver innovative leadership and entrepreneurship programmes that empower individuals, communities, and organisations in Scotland and internationally to become more sustainable and have greater impact.

Through our Social Enterprise Schools programme created in partnership with The Scottish Government, we will provide every young person in Scotland the opportunity to run their own social enterprise by 2024. By stepping up to solve the issues that matter most to them, young people of all ages and abilities also develop essential skills for life, learning and work.

We are looking for a talented Programme Officer with the focus and energy to help us provide world-leading learning and development in Scotland.

Your role will be to project manage and coordinate high quality programme delivery for our partners and clients, delivering exceptional learning experiences for their staff and beneficiaries. You will manage the programmes from the initial set-up stage through to delivery and evaluation, maintaining effective communication with our clients and partners throughout.

This role will work alongside a small delivery team working to deliver a diverse range of learning programmes to the sector.

Working closely with our Global Learning Lab in product development and innovation, the team will lead the way in demonstrating high quality programme delivery and customer service which will be used to support new social franchise Hubs.

This role will also include support and supervision of the Online Delivery Support Team. This team is a small pool of contract workers who assist our Associate Facilitators during online sessions, leading on technical support and ensuring the smooth running of all programmes. This is a new function within the organisation, set up in response to Covid-19 and is now an integral part of our online learning delivery. This role will be the main Academy contact for the team and will take the lead on recruitment, upskilling and coordination, ensuring there are adequate levels of support for programme delivery. As this is a new function there is the opportunity to further develop and enhance this area as part of this role.

You will be joining the Academy at an exciting time as we further develop as a social franchise and expand delivery of our programmes internationally.

Having the right mind-set, attitude and approach is as important for us as having the right experience and skills. We appreciate that the best person might not have all the criteria we have listed, so if you feel your experience and skills will help you to make a great contribution in this role and you have the right mind-set, we would welcome an application from you.

Key Responsibilities

• Lead, manage and take responsibility for partner and client accounts to ensure high quality delivery and key performance indicators are achieved (or exceeded)
• Prepare, monitor and report on programme and contract budgets, working with the Finance Team against agreed targets
• Supervise and support the Online Delivery Support contract worker team
• To work with the Operations & Partnerships team in creating and implementing the strategic plan for programme delivery and provide input to the growth of the Academy
• Work with the team to support the development of repeat business and on-going sales with clients and partner

As our Community Project Manager within a busy and dynamic team, you will lead on the implementation and development of projects in line with allocated funding. The understanding of project management is essential to ensure projects are managed and delivery on time, and within budget.

You will demonstrate and promote the Carr Gomm’s values in your day to day work, with a person-centred approach. These values are: Choice, Control, Interdependence, Respect, Openness & Honesty and Efficiency; Joint Working and User Involvement.

Responsibilities and Success Factors -

Reporting to the Operations Manager (Involvement, Quality and Innovation), the Community Project Manager role is to implement, lead and develop the specific project(s) in line with the funding application(s), organisational plans and values. You will support the development of the project activities across the organisation. You will take responsibility for all staff and volunteers within each project.

Success in this role includes:

• To implement, develop and manage the specific project(s) having an awareness of the project targets, objectives and outcomes set by the funder and the organisation;
• Develop and manage the staff team and/or team of volunteers working on the project ensuring that they are clear about the roles and tasks required to deliver project outcomes;
• Develop and maintain effective internal and external networks ensuring good links with community agencies and other stakeholders;
• Raising project and organisational profile through external networking.

Additional Benefits:

• 35 days’ holiday per year;
• Enhanced maternity, paternity, adoption and sick leave;
• A Defined Contribution pension scheme, with incremental employer contributions;
• Membership to Lifeworks; employee well-being and perks platform;
• Membership of a credit union;
• Cycle to work scheme
• Discounts with leading hotels

To provide an outreach support service to survivors of rape, sexual violence and childhood sexual abuse whether recent or historic across Highland. The service will be available to any survivors age 13+ with an initial focus on access from remote and rural communities. The role will also support non offending family and friends of survivors.

The main purpose of the role will be:

• Providing face to face short term support sessions; both crisis and at point of referral
• Some face-to-face ongoing emotional therapeutic support to survivors across rural Highland
• Supporting support line delivery

To be a first point of contact for survivors coming through to RASASH services as a support line operative including answering and responding to support line calls, texts and emails, regular check ins with survivors on the waiting list, dealing with new referrals, booking short term or one-off sessions (crisis, friends and family and support at point of referral and initial information sessions). This role will also hold a small caseload for one-to-one ongoing therapeutic emotional support.

Due to the ongoing growth and development of our personalised support services we currently have a number of exciting job opportunities.

Working locally, join one of our teams delivering great quality individualised support where every day is different in this challenging but rewarding role.

Applicants must be prepared to work flexibly as part of the team to meet the needs of the people who use our service. Supports will include work in the evenings and weekends as well as sleepovers and waking nights when required.

If you are caring, reliable, flexible and passionate about getting alongside people providing support to achieve the life they want then... you could be Key!

In turn, you will receive:

• 31 days annual leave

• Occupational Sick Pay

• Excellent Training

• Support to achieve a SVQ 2 qualification

• Access to Employee Counselling Service

No experience necessary! Full training and support will be given to help you achieve your full potential.

If you would like to get involved in support work but cannot commit to a contract due to other commitments, we also have opportunities for you to complement our existing workers by joining our relief register of bank support workers. This will mean you can work in a way that best suits you and fits with your life.

We would encourage you to submit your application as the earliest convenience as we may be able to offer interview at an earlier date to shortlisted candidates. If you would like to arrange an informal chat to find out more do not hesitate to get in touch!

Apex Scotland is the leading employment and training organisation specialising in work with people with convictions.

The expanding services Apex deliver in the highlands are diverse, comprised of a range of partnerships with organisations such as DWP, Criminal Justice Social Work, Scottish Prison Service, Skills Development Scotland, NHS Highland, and many more, supporting a range of client groups to access training, volunteer and employment opportunities.

The Apex highland Unit provides a range of services to individuals who face multiple barriers to returning to work and individuals who may be long term unemployed.

We are looking for an enthusiastic and dynamic individual who has effective communication skills and an understanding of the nature of issues that unemployed individuals may present with. The right candidate will have the ability to engage with service users on a one to one basis to assist them to overcome barriers to progression. An understanding of local employability pipelines would be an advantage, as would knowledge of the network of support agencies in the area. We envisage this post holder getting involved in a range of activities including outdoor groupwork activities, one to one mentoring and managing a caseload of service users.

For this post you should be able to demonstrate good communications skills, be approachable and compassionate and have knowledge or experience of employability. Experience of working to deadlines and targets is desirable. A keen eye for detail and understanding of good record keeping is essential as information is recorded in paper files and on our database. You would need to demonstrate flexibility and the ability to deal with targets. Some travel and work with our outdoor teams, taking part in team activities and challenges will be required therefore a driving licence or access to a means of transport would be an advantage. This service is currently funded until June 2022.

The post holder is responsible for supporting a new programme of engagement and options appraisal work around services to support people living with a long-term health condition (LTC) practice self-management.

Specifically, the post holder will lead on work to scope options for digital delivery and support, based on feedback and engagement from people with a LTC and other stakeholders. The options will then be developed into proposals and working alongside other LGOWIT colleagues the postholder will pilot preferred options. Before the completion of the fixed project term, the post holder will complete the work with a full report and provide recommendations for progress.

Key Tasks:

• Develop a detailed project plan and timeline for completion against the project outline and expectations.
• To plan and execute a wide range of engagement activities to capture stakeholder views and input in the initial scoping, piloting and final recommendations stages of the project.
• To work closely with other member of the LGOWIT and HTSI teams to ensure full delivery of the project plan and expectations.
• To maintain accurate records and notes necessary to inform the project development and final reporting.
• To produce stage completion and final project reporting with detailed indications of learning, recommendations, and next steps as appropriate.
• To support the general work of promoting self-management and its benefits for those living with a long term condition.
• To ensure that regular information on project progress and development is provided to the LGOWIT team and funders as appropriate.
• To assist with the compilation of monitoring and reporting as required by funders and partners.
• To assist with the communication and promotion of LGOWIT’s work purpose and aims as necessary.
• To undertake any other reasonable task required of the post by the line manager.

Person Specification

Experience

• Extensive experience of working with Microsoft packages, including word, PowerPoint, excel and outlook
• Experience of working within a small team, preferably withing the third sector
• Experience of dealing with the public and public enquiries, particularly via email and on the phone
• Experience of community engagement or of working with community groups
• Experience of writing for business and wider circulation in a business setting
• Experience of project working, ideally planning and management

Knowledge and skills

• Educated to standard grade level in English and Maths, or equivalent
• Evidenced experience in working with Microsoft packages
• Knowledge of confidentiality requirements and the management of personal data
• Evidenced experience of co-ordinating events for the public
• Knowledge of basic risk management, particularly as it pertains to digital work
• Knowledge of common digital platforms such as MS Teams, Facebook, Twitter, Slack, Zoom etc.
• Public speaking skills, specifically an ability to engage and talk to/with a wide range of people
• Some knowledge of the principles of self-management as it related to long term health conditions would be an advantageous

Personal qualities

• Self-starter, proactive and excellent organiser with the ability to work unsupervised.
• Good interpersonal skills – flexibility for different audiences, tact, diplomacy, adaptability.
• Honesty and integrity
• Approachable, confident and at ease with others.
• Ability to work as part of a team and under pressure
• Commitment to the principles of confidentiality, and equality of opportunity

Responsible to:LGOWIT Project Manager

Pensions are difficult, right?

Or maybe you know your annuity from your flexible drawdown?

If you do, you could help people to get to know their pension options.

Inverness Badenoch and Strathspey Citizens Advice Bureau is currently recruiting for a Pension Wise Guidance Specialist. Pension Wise is the free and impartial service that provides help & guidance to people about their options when accessing their defined contribution pension.

Working as part of our team, you will provide quality information & guidance to people over the telephone and face to face. Travel may be required. You will have a proven knowledge of pension law, practice and products gained in a pension’s technical role as well as an understanding of the wider issues for those facing retirement. Strong communication skills and numerical ability are essential.

Reporting to: General Manager

For further details please reference the application pack which includes a full job and person specification.

Support Workers:£9.50 per hour F/T, P/T and Bank/Casual.

Advanced Support Workers:£11.29 per hour- F/T, P/T and Bank/Casual

Locations:Aberchirder, Aberdeen, Alloa, Alva, Banff, Bridge of Earn, Buckie, Denny, Dumfries, Duns, Edinburgh, Fairlie, Falkirk, Fochabers, Fraserburgh, Fraserburgh, Glasgow, Huntly, Inverness, Invergordon, Jedburgh, Langholm, New Deer, Perth, Peterhead, Pitlochry,Portlethen, Portsoy, Thurso, Tullibody, Westhill, West Lothian and Wick.

As a Support Worker with Community Integrated Care you will experience an incredibly rewarding and fulfilling role.

Our Support Workers empower people with support needs to live the lives they want to lead.

We’re looking for candidates who are kind, dedicated and have a passion for people.

As a Support Worker, you will support people who have learning disabilities, autism, mental health concerns or dementia with their daily routines.

Prior experience of working in care isn’t always necessary. If you have other skills and experiences that you can bring to this role, we will give you all the support that you need.

You will use the best of your personality and skills every day. From supporting people to enjoy their favourite activities to enabling people to live independently, you will make a real difference.

Are you a Support Worker that is looking to progress in your career? Would you like to gain qualifications, enjoy specialist training, have more responsibility and earn more money? We also recruit for Advanced Support Workers within some complex care services.

You will be joining an award-winning charity. This is an exciting role, where you can change lives for the better and enjoy brilliant experiences.

We’re passionate about developing our own people and this role can lead to other exciting opportunities.

We also offer:

• 28 days holiday (inclusive of bank holiday)
• Pension
• Discount and reward scheme
• Employee assistance programmes
• Flexible working opportunities
• Your PVG will be paid for

The Supported Housing Worker role requires assisting in the management of the development thus ensuring the tenants are able to enjoy an acceptable standard of living in an environment which is clean, safe and friendly. You will be responsible for overseeing the wellbeing of the tenants and for assisting them in maintaining their independence.

As Housing Care Worker your role will involve working with our tenants to ensure they receive the support and personal care identified in their care plans. You will directly support tenants in their homes by providing individual advice, practical housing support assistance and personal care.

Both roles are to ensure that we are able to offer the best service to our tenants and make it possible for our tenants to continue enjoying as much independent living as they’re able.

As well as a competitive annual salary, our valued team also benefits from:

• competitive hourly rates of £9.76 - £10.25 per hour
• guaranteed rota hours working between 7.30am & 10pm
• generous annual leave entitlement
• a choice of pension scheme with employer contributions
• flexible working policies
• access to extensive paid training and development opportunities
• a supportive and inclusive culture.

We also have opportunities with our Trust Staff Agency - for employees who want to work across different locations, in various roles, with highly flexible hours to suit family commitments - it's a great opportunity with the same training and development that our other roles benefit from.

Previous experience working in social care or the housing sector would be an advantage but this is not always necessary. Our ideal candidate is someone with enthusiasm, a caring nature and willingness to learn as full training, support and ongoing development will be provided.