Scottish Water is establishing an Independent Customer Group to support and challenge it as it progresses to being a fully customer-centric organisation.

We are seeking members for the new group to help ensure the needs and expectations of customers and communities are identified and articulated as the business undertakes the transformation set out in its Strategic Plan and the Water Sector Vision.

As a member of the Independent Customer Group you would be responsible for:

• Providing strategic challenge and insight to Scottish Water from and on behalf of customers as it progresses to becoming a fully customer-centric organisation.

• Assessing how effectively Scottish Water is meeting its commitments to customers and communities.

• Supporting and challenging Scottish Water on its work to build active, engaged relationships with customers and communities.

In order to do this, you will need:

• A commitment and enthusiasm to help Scottish Water as it transforms to becoming fully customer-centric, achieves net zero and delivers additional public benefit.

• Excellent people skills and a willingness to listen and engage in discussion.

• The ability to understand and assess complex documents and presentations.

We are looking to ensure this group reflects the diverse views of the people of Scotland. Group members are not required to have previous experience in the industry or of advisory committees.

If selected, you will receive payment for the time you have spent working on the group in accordance to the Public Sector Pay Policy for Senior Appointments.

We know that personal commitments and travel restrictions can be a barrier to attending meetings face to face. Because of this, the Independent Customer Group will always work to facilitate flexible working where possible. In the current circumstance all meetings will be online.

Renumeration

Pay rates in accordance with public sector pay policy for senior appointments and dependent on work carried out.

Up to a maximum of 50 days a year, but it is likely to be less than this.

gov.scot/publications/public-sector-pay-policy-senior-appointments-2019-20-technical-guide

Time Commitment

Monthly meetings and other duties as appropriate

Contract Duration

Initial minimum period of 2 years with potential for reappointment for further terms up to a maximum of 8 years

Travel

Some travel across Scotland when required and conditions allow

For further details or to request a copy of the role description, please contact SWRecruitment@scottishwater.co.uk

We are looking for a highly motivated and experienced practitioner to work within the Family Support section of the services delivered by the Cottage. You will have at least two years’ experience of supporting families within a social care/ community setting.

You should hold a minimum qualification of SVQ 3 Services Children and Young People or HNC/D in Social Care or Working with Communities, or equivalent, and have a positive and flexible approach and an understanding of social issues that affect individuals and families in need.

As well as providing a range of support and practical advice, you will ensure that group work programmes which will include outdoor activities are provided to complement and enhance the individual work undertaken with male parents/ adult carers and/or their families.

You will be required to work with minimum supervision, demonstrate an ability to work independently and overcome challenges to working with complex situations.

You will be expected to be competent in working with Microsoft based software,

Service Profile

The Cottage Family Centre was established in 1987. The focus of the work at the Centre is to provide a range of support to those families and individuals within family units who are vulnerable to social exclusion as a result of factors such as poverty, unemployment, poor housing, relationship breakdown, drug and alcohol problems and health related issues.

This post will be subject to a PVG and references.

We are looking for an experienced practitioner to work within the Family Support section of the services delivered by the Cottage. You will have at least two years’ experience of supporting families within a social care/ community setting. You should hold a minimum qualification of SVQ 3 Services Children and Young People or HNC/D in Social Care or Working with Communities, or equivalent, and have a positive and flexible approach and an understanding of social issues that affect individuals and families.

You will need to be self-motivated, have a flexible approach, a good team worker and have the ability to work independently.

You will be expected to be competent in working with Microsoft based software,

This post will be subject to a PVG and references.

Home-Start offers support, friendship and practical help to parents with young children. Home-Start offers a unique core service, recruiting and training volunteers to visit families at home who have at least one child under 5 to offer informal, friendly and confidential support.

Local Home-Starts also offer other ways of supporting vulnerable families in their local area, in response to need and in collaboration with other partners, such as group work, parenting programs and intensive support through appropriately skilled paid staff.

To help give children the best possible start in life, Home-Start supports parents as they grow in confidence, strengthen their relationships with their children and widen their links with the local community working towards independence.

Home-Start Dunfermline (HSD) is now seeking to employ a Family & Group Worker to enhance Home-Start Services in Dunfermline and SW Fife. The Family & Group Worker will provide support to vulnerable families, including those presenting with complex needs. Support will be offered in the form of 1:1 work with families as well as group work and parenting programmes. Assessments will be made based on need focusing on, and in agreement with, the family.

To find out more about the role download the Job Description & Person Specification below.

Fife Women’s Aid are looking for a part-time counsellor for our Children and Young People’s counselling service. The counsellor will provide direct counselling to children and young people who have experience of domestic abuse.

The successful applicant will be qualified to Counselling Diploma level or above and will have excellent counselling skills, having had 2 years’ experience of working in a similar environment.

Excellent communication skills and an ability to work effectively with a range of multi-agency partners is essential for this post.

The post is currently funded until the end of September 2021.

If you would like further information about the post, please contact Gill Birtley on 07714 609365 or Lynda Carey on 07714 609371.

Fife Women’s Aid are looking to recruit a part time worker to provide advocacy and support services for women who are involved in court actions as a result of incidences of domestic abuse. The post holder will work directly with women to offer information, support and advocacy services and will also provide liaison between service users and other multi-agency partners from both statutory and voluntary services.

Applicants will have experience of providing advocacy and support to vulnerable client groups. Procedural knowledge and practical experience of civil and criminal justice remedies for victims of domestic abuse will be an advantage.

Excellent communication skills, an ability to work effectively with a range of multi-agency partners and an ability to travel extensively across Fife is essential for the post. A clean driving licence is required.

This post is funded until the end of January 2023.

The successful applicant will have at least SVQ Level III or equivalent level of qualification in housing support or other relevant subject, or equivalent experience and willingness to work towards a qualification.

If you would like further information about the post(s), please contact Keri Duffy on 07714609374 or Lynda Carey on 07714 609371.

We have two exciting opportunities for Young Carers Support Workers to join our small dedicated team, working with children and young people who have caring responsibilities in Fife.

We are looking for creative and energetic individuals, with experience of working with vulnerable children and young people in a variety of settings. The successful candidates will have great communication and organisational skills and be able to work sensitively with children and young people of all ages. The post holders will be responsible for the assessment and review of the support needs of children and young people, and ongoing support including the provision of groups and one to one support in Fife. Own transport is essential. Hours are worked flexibly but you should expect to work some evenings and weekends on a regular basis.

The positions are subject to an enhanced disclosure check.

Contract Type:

Post 1 – 37.5 hours per week, Fixed Term until 31 March 2022 (with possibility of extension depending on funding),

Post 2 – 25 hours per week. Fixed Term until 01 February 2022 (with possibility of extension depending on funding).

Although hours will be primarily Monday to Friday, flexible working may be required (including evenings and weekends).

Please state in the ‘Match to job Requirements’ section on your application which post you wish to be considered for.

Job category/type: Full-time/Part-time, Fixed Term

LinkLiving is a Scottish health and wellbeing charity that supports people of all ages to overcome the negative impacts of trauma, mental health, inequality, and isolation. We deliver our support to service users through a range of models including:

• Personal development and employability programmes

• Self-help coaching

• Supported accommodation

• Care at home

• Housing support

• Befriending

• Social cafes

LinkLiving’s values are at the heart of everything we do. As a Project Worker you will be expected to share our core values of:

• Empathy (listen to and understand an individual’s needs and circumstances)
• Respect (treat others the way they wish to be treated)
• Integrity (be honest and have strong moral principles)
• Caring (show kindness and concern for others)

The Job

Whilst we also work with other age groups, our Older Persons Service promotes social inclusion opportunities for vulnerable people aged 65 and over by providing 1-1 volunteer and staff befriending in their own homes, within their communities, and support with social engagement opportunities for older people and carers through our drop in social cafes.

Assistant Project Workers work closely with the project workers and volunteers to support the people who receive our services to become engaged and included within their communities. Under the direction and guidance of the Team Leader and Project Workers, the Assistant Project Workers will assist with the delivery of social cafes and provide of one-to-one befriending support.

They will develop relationships with relevant agencies and other services to maximise opportunities for the people we support. Maximising user involvement and choice and using initiative to develop activities for the benefit of service users and carers are key aspects of the job.

To find out more about a career in care, the following video provides an insight into what you can expect - aquestionofcare.org.uk

About You

You will need to be able to demonstrate your commitment to LinkLiving’s 4 key values, which are:

- Empathy (listen to and understand an individual's needs and circumstances)

- Respect (treat others the way they wish to be treated)

- Integrity (be honest and have strong moral principles)

- Caring (show kindness and concern for others)

You will have a knowledge and understanding of the issues affecting older people and knowledge and understanding of local community initiatives and projects, along with the ability to create relationships/partnerships with other voluntary and statutory agencies and the knowledge of the use of evaluation methods to ensure a project is effective.

The successful candidate will come with effective communication skills including excellent written, oral and IT skills with the ability to take the lead in conversations, a non-judgmental attitude and willingness to embrace diversity, the ability to work openly and honestly within a team setting, to prioritise and plan their own caseload and be able to build equal and positive relationships with people.

You will have good personal computer skills and the ability to use technology efficiently to maintain and update records, the ability to adapt to new environments and be educated to a general standard.

You will also have the ability to drive and able to travel between services as required.

For a comprehensive list of the essential and desirable criteria required for this post, please refer to the Job Specification in the Job information Pack above.

Further Information

To find out more about what LinkLiving do, please visit our website at linkliving.org.uk

What’s in it for you?

LinkLiving offers excellent terms and conditions, and as an Investor in People and Healthy Working Lives Gold Award holder, we aim to provide a wide range of development opportunities and healthy living initiatives. We offer a wide range of training and development opportunities.

You will work with colleagues who share our objectives – our employees, volunteers, funders, and our project partners. In return, we want people who are passionate, caring and dedicated, committed to our vision and values and will work to the highest professional standards.

As a LinkLiving employee, you'll benefit from generous annual leave entitlements, a wide range of learning and development opportunities, highly competitive employer pension contribution rates, discounts on shopping, restaurants and other services via Westfield Rewards, enhanced maternity and sick pay entitlements, employee support and counselling service and occupational health services.

This post is subject to Protection of Vulnerable Groups (PVG) Scheme registration.

Kingdom Abuse Survivors Project are seeking a Befriending Co-ordinator to assist in developing and co-ordinating all elements of volunteering including : advertising, recruitment, training, development and matching and supporting of befriending volunteers within the organisation.

Applicants will have at least 2 years’ experience of providing services to vulnerable client groups and have proven experience of all aspects of managing and retaining volunteers.

The successful applicant will be able to demonstrate a high degree of self-motivation and have the ability to motivate others. They will also have a passion for improving the lives of women and men who have experienced childhood sexual abuse.

Must be able to work as part of a team.

Post will be based in Kirkcaldy and will involve travel across all areas of Fife.

Subject to PVG check

Fife Housing Group is an ambitious, forward-thinking organisation, committed to providing quality, affordable housing to tenants throughout Fife.

One of the largest independent housing associations in the east of Scotland we manage approximately 2,500 properties and have an annual turnover of approximately £12 million.

We employ 73 colleagues at our offices in Dunfermline and are registered under Charitable Rules with the Scottish Housing Regulator, the Office of the Scottish Charity Regulator and with the Financial Services Authority.

Our subsidiary company, PACT Enterprises, owns 52 properties which are let at market-rents.

The Group is governed by a voluntary Board and we are currently looking to strengthen our overall governance arrangements through the appointment of new Board Members, whose skills and knowledge will help to shape our strategic direction.

Candidates should be able to demonstrate good interpersonal skills, independence of thought and an ability to challenge constructively whilst making balanced and informed decisions.

Knowledge of social housing is desirable but not essential, however, experience of operating successfully at a strategic level in one of the following areas would certainly be beneficial:

· Governance and/or Law

· Business Management

· Communications/Marketing

We are particularly interested to hear from applicants who live within our area of operation and, as an equal opportunities employer, are keen to attract greater diversity onto our Board.

To find out more, please view our video youtu.be/-VJ2f8tsyrI

The Supported Housing Worker role requires assisting in the management of the development thus ensuring the tenants are able to enjoy an acceptable standard of living in an environment which is clean, safe and friendly. You will be responsible for overseeing the wellbeing of the tenants and for assisting them in maintaining their independence.

As housing care worker your role will involve working with our tenants to ensure they receive the support and personal care identified in their care plans. You will directly support tenants in their homes by providing individual advice, practical housing support assistance and personal care.

Both roles are to ensure that we are able to offer the best service to our tenants and make it possible for our tenants to continue enjoying as much independent living as they’re able.

As well as a competitive annual salary, our valued team also benefits from:

• competitive hourly rates of £9.30 - £9.76 per hour;
• guaranteed rota hours working between 7.30am & 10pm
• generous annual leave entitlement;
• a choice of pension scheme with employer contributions;
• flexible working policies;
• access to extensive paid training and development opportunities; and
• a supportive and inclusive culture.

We also have opportunities with our Trust Staff Agency - for employees who want to work across different locations, in various roles, with highly flexible hours to suit family commitments - it's a great opportunity with the same training and development that our other roles benefit from.

Previous experience working in social care or the housing sector would be an advantage but this is not always necessary. Our ideal candidate is someone with enthusiasm, a caring nature and willingness to learn as full training, support and ongoing development will be provided.