Based at The Pleasance in Edinburgh, the Welcome Worker (Concierge) is the first point of contact for residents and visitors. This key role sets the welcoming tone and atmosphere for the Lifehouse and is involved in all aspects of supporting homeless people to move on to new lives. The position is formally called Concierge, but this job title underplays the vital function this role fulfils in the service. The Pleasance is a 38 bed, temporary supported accommodation service for homeless men and women.

In this vital role, you will offer front of house services to clients ensuring they are signed in or out where required and their queries are handled in a professional manner, referring them to support staff where required. You will manage additional front of house duties including telephone calls and external visitors to the Lifehouse, accurately record messages, conduct follow up telephone calls, update log books and handover reports etc where appropriate. In addition, you will manage enquiries relating to available accommodation, facilitating access to emergency accommodation if required, work with clients to resolve conflict using de-escalation skills where appropriate and make decisions with regard to excluding clients in conjunction with the duty manager/on call system. There will also be some cleaning and laundry duties.

You will be able to demonstrate:

· Motivation towards supporting vulnerable clients to achieve focussed and positive life outcomes

· Good customer service and time management skills with the ability to prioritise workload

· Able to work within the Christian ethos of The Salvation Army

Appointment subject to satisfactory references, proof of right to work in the UK and a satisfactory Disclosure check.

Benefits: 25 days annual leave and bank holidays, a contributory pension scheme; season ticket loan; an employee assistance programme.

To work with the Chief Executive and the Management Team in delivery of The Bike Station Strategic Plan, taking the lead on finance. You will ideally be a qualified or part-qualified accountant, or qualified by experience, you will have the ability to manage the day-to-day finances, as well as working with the Chief Executive on business planning and forecasting. This is a new role for the charity and you will have the opportunity to develop the finance function including systems, policies and procedures. The Finance Manager will be directly involved in the development of the charity, increasing fundraising, and developing new services.

We are looking for a new team member to strengthen our work on sustainable food and farming. The work will involve:

• Co-ordinating and supporting our collaborative inquiry into the future of food and farming in Scotland, in the context of the 1.5 degree goal. This will involve organising meeting logistics and witnesses: recording and summarising evidence sessions and panel discussions; collating, summarising and curating published research and other relevant data; and helping with the drafting, amendments and editing of interim and final reports from the inquiry. The inquiry is sponsored jointly by Nourish and NFU Scotland. The panel includes people from the food and farming sector, from a range of science disciplines and from civil society organisations.This part of the job is likely to take around 3 days per week for the first 18 months of this post.
• Developing and representing Nourish’s perspective and position in two civil society networks. In Stop Climate Chaos Scotland, we have a focus on the food and farming side of climate policy, and in particular on progressing measures to increase nitrogen use efficiency and reduce nitrogen pollution. In Scottish Environment Link, Nourish currently chairs the Food and Farming subgroup and we will be closely involved in helping to shape the post 2020 system of farming and rural support
• Contributing to Nourish’s work as part of the South Asia Nitrogen Hub, and in particular building partnerships with South Asian civil society organisations working on farming and environmental issues

Your work in these areas may include producing policy briefings, drafting responses to policy consultations and lobbying politicians, giving talks to community groups, writing articles for newsletters, magazines and social media, hosting and facilitating meetings, writing reports, and contributing to taskforces, conferences and so on.

Nourish adopts a partnership approach to working, and we work across a number of broad food-related subject areas including, diet and health, environment, agriculture, community and economic development and social justice. The success of our work is dependent upon our ability to form, and use, effective networks and partnerships.

Edinburgh Students Charities’ Appeal (ESCA) provides support to students in Edinburgh who wish to gain skills and experience in fundraising. The organisation facilitates student led fundraising events and activities. In 2018-19 we involved hundreds of students who raised over £150,000 for charity.

We are looking for a Student Fundraising Support Coordinator to support students in Edinburgh with fundraising activities, by providing guidance and practical advice on a range of activities, including working with the RAG (Raising and Giving) student committee to plan their annual events. They will run the organisation’s day-to-day activities, and contribute to strategic planning by working with the Trustees. They will also implement development projects to improve the support students receive and the events ESCA arranges.