At CrossReach we have been at the forefront of high quality social care for over 150 years. Today, we are one of the largest providers in Scotland, with more than 1,800 staff and 65 services that include counselling, residential care and education. Together we offer support to all those who need a helping hand, so they can live life to the full whatever their circumstances.
In this unique role you’ll be responsible for maintaining and building upon the high quality standards of CrossReach. Championing and influencing quality throughout our organisation, you will manage and lead the Compliance and Improvement team of three, who are responsible for monitoring and measuring performance, supporting organisational development and maintaining our HR systems. Day to day activities will include process redesign to improve systems, taking a lead role in policy reviews and development, and promoting good record management practices.
As well as a relevant degree, diploma or social care qualification, you will have experience of at least two of the following: quality systems, policy development, organisational compliance, HR systems or monitoring performance. Ideally this will have been gained in a social care environment at management level. You will also have a proven commitment to quality and continuous improvement, combined with a positive attitude and good teamworking skills. Equally important, is the ability to communicate effectively and influence change across an organisation.
At CrossReach we have been at the forefront of high quality social care for over 150 years. Today, we are one of the largest providers in Scotland, with more than 1,800 staff and 65 services that include counselling, residential care and education. Together we offer support to all those who need a helping hand, so they can live life to the full whatever their circumstances.
In this newly developed and wide-ranging role, you will provide all-round support to our Chief Executive. This is an exciting opportunity to broaden your responsibilities in a position that covers administrative support, research, project management and managing a team of executive support staff.
Acting as the first point of contact for the CEO, you will manage her diary, deal with correspondence and ensure accurate filing of documents. You will also be responsible for the set-up of meetings, from confirming the timing, attendees and agenda to taking minutes and distributing communications. Working closely with the wider Corporate Management Team, this role will involve co-ordinating key projects, by producing timelines, ensuring follow-up actions are progressed and carrying out relevant research. In fact, research will be a key part of your duties, as you produce briefing papers for meetings, updates on social care policy and help to generate content for the annual report.
To apply, you will need a Higher/A-level or equivalent qualification in Business Administration or a similar subject. We’re also looking for excellent time management, organisation and communication skills gained from past experience in a senior secretarial or personal assistant role. A background in the social care industry is a distinct advantage.