You will provide an excellent Tenancy Management Service to our tenants and customers. In addition you will deliver a first class support services to assist tenants to sustain their tenancy, including advice on issues surrounding benefit & welfare entitlement to maximise tenant income.
This vacancy is temporary for 12 months.
*We currently follow all Covid-19 working practice guidance and as such, you will be required to work from home.
A Basic Disclosure Scotland Scheme check is required for this post.
Bield is a national Housing provider passionate about helping our older people live healthy happy and fulfilled lives. We've been delivering housing related care and support services for 50 years and we're looking forward to the future. We want to be an organisation that never stops learning and improving and we're looking for someone with passion and dynamism to help us transform our care and support services to make them fit for the future.
Our Customer Experience team is looking for the right person to provide management and leadership to a team of housing and care professionals, assisting in the development and delivery of strategic objectives, engaging with customers, colleagues and external organisations; developing and maintaining positive relations across housing, health, social care, voluntary and private sectors for wrap-around support for our tenants.
You’ll be an experienced manager, having worked in a care and support environment, and have an excellent understanding of relevant regulatory policies and procedures, including fundamental standard regulations such as Care Inspectorate regulations along with a working understanding of housing management.
You'll be a people person with strong leadership skills and lead on coaching, developing and motivating our teams who share our values and passion for brilliant customer care and will set colleagues up for success in their roles. You'll also lead on a review of how we deliver our services bringing insight and knowledge to the role.
The role can be based anywhere across Bield's offices in Edinburgh, Glasgow or Dundee but will be required to travel across Scotland.
• Competitive salary reviewed annually.
• Excellent holidays, up to 34 days each year (pro rata for part-time employees).
• Option to buy or sell holidays each year.
• Job related training
• Flexi time system
You can find out more about the role by accessing the following documents.
Cyrenians services recognise the links between substance misuse and homelessness and are committed in supporting people access the help they need to reduce harm to themselves and the community, and to maximise recovery.
Lothian and Edinburgh Abstinence Project (LEAP) is an intensive programme for up to 8 people who want to stop drinking or using drugs. The programme is delivered over 12 weeks and participants attend a structured group work programme Monday to Friday. Cyrenians are working alongside LEAP to provide a therapeutic residential community which participants stay in for the duration of the programme.
We are looking for a skilled and committed Key Workers to join our support team. This role will provide support and encouragement to participants out of hours.
Roles available are to cover:
Back shift: 33.5 hours per week (Monday to Friday, 3.30pm to 10.00pm), or
Weekends: 26 hours per week (Saturday and Sunday, 9.30am to 10.00pm), or
Night shift: 37 hours per week (over 3 days), or
Night shift: 13 hours per week (one night)
The successful candidates will have excellent interpersonal skills, be patient and tolerant, creative, reflective, flexible and committed to recovery. You should also have the ability to demonstrate Cyrenians values of compassion, respect, integrity and innovation in the work that you do.
The Edinburgh Remakery is a social enterprise and charity. Our mission is to create a zero waste society by diverting reusable resources away from landfill, and sharing valuable repair and reuse skills with the people in our community.
We have a shop fronted premises where we specialise in refurbishing donated IT equipment and selling it at affordable prices through our on-line shop.
As of August 2020 we have pivoted our business model to focus on key business priorities. To this end the premises at Leith Walk has now become our E-Waste and Education Hub. This centre will concentrate on two streams; the first being our IT Disposal Service for both businesses and individuals and the refurbishment of IT equipment - with sales through our online shop. The second, our Education model..
We are seeking an exceptional individual to join our team, responsible for researching and identifying opportunities for Edinburgh Remakery, and for writing compelling funding applications to a variety of trusts, foundations and other relevant grant funders. This is an exciting opportunity to develop and broaden your fundraising skills in support of an innovative social enterprise. The successful candidate will be motivated by our vision and align with our values and will enjoy working within a small, supportive, friendly and committed team.
This role is pivotal to our ambitions to mitigate the impact of Covid19 on our works streams. We seek a highly skilled and creative storyteller who can write compelling grant funding bids. The role is responsible for securing funding from a wide range of sources and will involve taking ownership of securing funding to support activities across our E-waste and Education Hub.
Edinburgh Young Carers is seeking a suitably experienced and qualified applicant to join its Drug and Alcohol Support Service in developing and providing high quality support to young carers in Edinburgh between the ages of 5 and 25 years, who care for someone with problematic drug and/or alcohol use.
The postholder will work alongside colleagues to increase the Service’s effectiveness, identify hidden young carers, develop and provide support and increase our knowledge and understanding of the needs of young carers who are caring for someone with problematic drug and/or alcohol use.
The candidate will be expected to have proven experience of working with children and young people and working with people affected by drug and alcohol difficulties, with a sound understanding of Child Protection issues and relevant qualifications. We seek experienced professionals committed to improving the lives of young carers.
Edinburgh Young Carers Service is a voluntary organisation working with and on behalf of young carers throughout Edinburgh. We are one of the largest and most well established independent young carers organisations in Scotland. We have a strong commitment to the rights of children and young people.
RESPONSIBLE TO: Young Person Guarantee Manager
These posts are funded by The City of Edinburgh Council as part of their No One Left Behind remit. The ambition is to support young people into a positive destination as part of a collective effort to tackle youth unemployment as a result of COVID impacts.
The successful candidates will have a strategic and operational remit, including engaging directly with young people and engaging with employers and key stakeholders, linking young people to emerging opportunities to ensure successful outcome. Partnership working and networking will be a key element of a successful approach and the Officers will be expected to engage with a wide range of agencies, linking to national, regional, and local offers.
We envisage the three-officer posts as follows:
· Volunteer/Mentoring officer
· Further Education/Higher Education officer
· Employability Youth Grants officer
Secondments will be considered. Successful candidates will be required to pass a PVG check.
RESPONSIBLE TO: Deputy Chief Executive, Capital City Partnership
This post is funded by The City of Edinburgh Council as part of their No One Left Behind remit. The ambition is to support young people into a positive destination as part of a collective effort to tackle youth unemployment as a result of COVID impacts.
The successful candidate will have a strategic and operational remit, linking with the wider Edinburgh Guarantee for All and Developing Young Workforce initiatives, and co-ordinating a quarterly Youth Employment Partnership. Linking to national, regional, and local offers will also be critical, including supporting employers and accessing Kickstart and other wage subsidy schemes.
The Young Person’s Guarantee Manager will manage a small team of up to five support officers, each with a focus on achieving positive destinations for young people including: job outcomes, work experience/internships, vocational training, volunteering and further and higher education. There will also be a further focus on supporting client groups facing additional barriers, including those with experience of mental health, post FE/HE students, BAME, young people with a disability, and those who are care experienced.
Secondments will be considered. Successful candidate will be required to pass a PVG check.
The Citizens Advice network in Scotland is the largest independent advice service in the country. Citizens Advice Scotland is a charity within this network – we act as a national organisation supporting and representing the service as a whole and the interests of citizens. At the heart of the network there are 59 individual citizens advice bureau organisations across Scotland, all operating as independent charities in their own right, and generally focusing on providing support directly to clients. Each of these organisations is a member of Citizens Advice Scotland. Also providing significant added value are the national elements of the service run out of Citizens Advice Scotland, such as the Extra Help Unit. We believe that every citizen should have access to free, impartial and confidential advice that helps them make informed decisions, whenever they need it and however they choose to access it.
The Policy Officer (Water) will be responsible to deliver social change, determining Citizens Advice Scotland’s policy positions in the Water sector.
This is an opportunity to be involved in a fast moving and dynamic industry that delivers services to 2.5 million households in Scotland. Scotland’s water industry is regulated and its sector vision is committed to putting customers at its heart. Citizens Advice Scotland’s role is to represent service users within the domestic and non-domestic market, and to support the development of policy and practices that are designed around their needs.
You will be a competent policy professional, able to manage your work to identify key policy issues and opportunities, and be self-motivated to familiarise yourself with new areas of policy. You will be a competent communicator both orally and written, and be used to working with a variety of key stakeholders to advocate for policy changes.
You will be part of the Water Team at Citizens Advice Scotland and will be allocated specific policy areas within which to conduct research, often in collaboration with other key stakeholders, and advocate on behalf of consumers to secure improved outcomes
Citizens Advice Scotland offers excellent terms and conditions, including a total of 40 days leave (including public holidays) and a pension scheme with an 8% employer contribution. We have a flexitime scheme which enables our employees to work flexibly in line with organisational requirements, and as an inclusive employer we are happy to consider other flexible working arrangements where appropriate.
This role offers you the opportunity to work at the heart of supporting Scotland's largest independent advice network, making an invaluable contribution to citizens’ lives.
*This role is normally based in our Edinburgh office. As a result of the COVID-19 crisis, all CAS staff are currently working from home and we would therefore expect the successful candidate would be required to work from home initially. Re-opening our offices will be carefully planned and managed in accordance with the latest Scottish Government guidance and public health advice. Candidates should be prepared to work from home initially,but be aware that attendance at the normal office base will be required in future. We are currently reviewing our home working policy in response to the COVID-19 crisis and ongoing opportunities to work from home can be discussed with the successful candidate at offer stage.