Scotland’s Citizens Advice Network is an essential community service that empowers people through our local bureaux and national services by providing free, confidential, and independent advice. We use people’s real-life experiences to influence policy and drive positive change. We are on the side of people in Scotland who need help, and we change lives for the better.
The Citizens Advice network is made up of 59 local Citizens Advice Bureaux, each its own independent charity, and Citizens Advice Scotland as the national charity and membership body, which includes the GB delivery of Extra Help Unit service, a group of specialist case workers supporting vulnerable energy and post consumers. We provide advice across over 200 locations and deliver 12 national advice projects for UK and Scottish Government including the Money Talks advice service and the Help to Claim Universal Support advice service.
Last year the network helped nearly 180,000 people and unlocked £147million for people through things like social security payments and employment entitlements. Our online advice received over 5.4 million page views and our awareness raising campaigns reached millions of people.
Our vision is for a Fairer Scotland where everyone has the advice and information they need to realise their rights, and that the barriers to accessing those rights are effectively challenged.
Making change happen at Citizens Advice Scotland
The Impact team has access to the incredible wealth of data generated through advice giving by our network of Citizens Advice Bureaux and through the Extra Help Unit at Citizens Advice Scotland, and our online advice which is accessed by over 2 million people every month.
We hold the largest dataset on social issues outside of the public sector and this allows us to understand what is happening on the ground in communities across Scotland and reflect our client’s experiences to government and to those who can make a difference. We campaign and influence to tackle the root cause of the problems people face, and to work to strengthen their rights. To achieve change we work with governments, regulators and business at a UK and Scottish level on improving areas of particular detriment, and undertake research and delivering awareness and education campaigns.
Our network mission
• We help people navigate systems and access their rights
• We build resilience in local communities
• We support the realisation of human rights
• We help change policies and practices to ensure they work for people
This opportunity
We wish to appoint a dynamic and driven individual to lead our work on Social Justice, which spans a diverse range of policy areas but which includes Social Security, Housing, Employment and Net Zero.
The successful candidate will have the opportunity to shape and implement a programme of work that will achieve positive social change in this area, working alongside and with a talented team of research, policy and communications professionals in a dynamic and creative environment.
You will be able to demonstrate significant experience working in policy development, advocacy or a public affairs environment and have a sound working knowledge of Social Justice issues
You will be given freedom to lead on achieving change for the people who use our services and will be responsible for setting our strategy in this area of work. You will ensure that the network is plugged into the right people in the right places, that messages are landed effectively, progress is measured and goals are achieved.
You will be an effective spokesperson for Citizens Advice Scotland on Social Justice and you will develop and build relationships at all levels of government(s), with regulators, opinion formers and make a measurable impact on the organisation’s reputation in the UK and Scotland. You will develop strategic alliances with other organisations, including cross sector coalitions, and build relationships with influential stakeholders, and importantly you’ll share your knowledge and experience within Citizens Advice Scotland and our wider network.
This exciting and empowering role provides the ideal opportunity to develop your own career and skill sets in a collaborative, innovative and supportive environment.
*This role is based in our Edinburgh office. Since the beginning of the COVID-19 crisis the majority of Citizens Advice Scotland staff have been working from home, but we have now started a transition back to the office and expect all staff to be attending the office in some capacity from the end of May 2022. CAS have introduced a blended working policy to allow our employees to balance their time attending the office with time working from home, and the number of days you will be expected to attend the office each week can be discussed as part of the recruitment process. Candidates should be prepared to attend the office on their first day for an induction, and to attend the office thereafter as required.
Employee benefits
Citizens Advice Scotland offers excellent terms and conditions, including a total of 40 days leave (including public holidays) and a pension scheme with an 8% employer contribution. We have a flexitime scheme which enables our employees to work flexibly in line with organisational requirements, and as an inclusive employer we are happy to consider other flexible working arrangements where appropriate.
We have an exciting opportunity for a Financial Accountant (fully qualified) to ensure that the accounts of Poppyscotland and its wholly owned subsidiary, Lady Haig Poppy Factory, are fully reconciled, accurate and complete.
You will prepare month end balance sheet and other reconciliations, ensuring that all reconciling items are correctly identified and dealt with appropriately, and review reconciliations prepared by other members of staff and assist with clearing unreconciled items.
If successful, you will be responsible or:
Poppyscotland provides life-changing support to our Armed Forces community which includes those who have served, those still serving, and their families. At times of crisis and need we offer them vital advice, assistance and funding.
As an inclusive employer, we welcome conversations on flexible working and any reasonable adjustments that may be required.
Diversity Statement
We believe that the compassion, understanding and service we show each, and every individual customer should be reflected in the way we all support, respect and include every individual who works with us.
Edinburgh Young Carers is seeking a suitably experienced and qualified applicant to join the service in developing and providing high quality support to young and young adult carers in Edinburgh between the ages of 16 and 25 years
The post-holder will work alongside colleagues to raise awareness of young adult carers and their support needs, identify hidden young adult carers, and develop and provide support plans to ensure that their identified personal outcomes are being met, in accordance with the Carers (Scotland) Act 2016.
The candidate will need to be suitably qualified and experienced in working with children and young people, with at least three years proven experience in a role including individual and group work.
Organisation Profile:
Edinburgh Young Carers Service is a voluntary organisation working with and on behalf of young carers throughout Edinburgh. We are one of the largest and most well established independent young carers organisations in Scotland. We have a strong commitment to the rights of children and young people.
Are you a qualified Art Therapist looking to support young people to communicate their needs positively to others?
About the projects you will be working on
Keeping Families Together supporting young people in secure care and other members of their families and will involve face 2 face working and 1 day a week you will be working mainly remotely within our Live Life project which supports veterans and their families. Both projects are national so there will be an expectation to travel.
About the role
This is a new role. You will
About you
You will have
How we will support you
You will be working within a well-established team who will give you a full induction to all aspects of Cyrenians Mediation and Support Projects.You’ll have a supportive manager as well as access to wider Cyrenians support, including our learning and development programme, and staff wellbeing services.
The Citizens Advice network in Scotland is the largest independent advice service in the country. Citizens Advice Scotland is a charity within this network – we act as a national organisation supporting and representing the service as a whole and the interests of citizens. At the heart of the network there are 59 individual citizens advice bureau organisations across Scotland, all operating as independent charities in their own right, and generally focusing on providing support directly to clients. Each of these organisations is a member of Citizens Advice Scotland. Also providing significant added value are the national elements of the service run out of Citizens Advice Scotland, such as the Extra Help Unit. We believe that every citizen should have access to free, impartial and confidential advice that helps them make informed decisions, whenever they need it and however they choose to access it.
As a Caseworker within the Extra Help Unit, you will carry out an important role by investigating and resolving energy complaints on behalf of vulnerable consumers. You will ensure that the consumer’s personal circumstances and any detriment caused by supplier failures are fully considered when negotiating an outcome. You will deal with a range of callers who are often upset, angry or stressed about their situation. Callers may also be experiencing financial difficulties, or have mental or physical health conditions. You will be expected to support consumers in a respectful, inclusive and non-judgemental manner.
The Caseworker role is both challenging and rewarding, with the majority of complaints and circumstances being complex in nature. You will get to work within a great team, and within a constantly changing energy market with the opportunity to make a difference to people’s lives.
*This role is based in our Glasgow office. Options for hybrid working are available. Since the beginning of the COVID-19 crisis the majority of CAS staff have been working from home, but we have now started a transition back to the office and expect all staff to be attending the office in some capacity from the end of May 2022. CAS have introduced a blended working policy to allow our employees to balance their time attending the office with time working from home, and the number of days you will be expected to attend the office each week can be discussed as part of the recruitment process. Candidates should be prepared to attend the office on their first day for an induction, and to attend the office thereafter as required.
Employee benefits
Citizens Advice Scotland offers excellent terms and conditions, including a total of 40 days leave (including public holidays) and a pension scheme with an 8% employer contribution. We have a flexitime scheme which enables our employees to work flexibly in line with organisational requirements, and as an inclusive employer we are happy to consider other flexible working arrangements where appropriate.
Changeworks has been leading the way in delivering low-carbon living and tackling fuel poverty for 35 years, and we need an experienced leader to help us shape our ambitious programme for the future. You will be at the forefront of developing brand new, customer-focused services and be able to directly trace your impact from conception to execution.
We need a leader passionate about developing advice services that have a real impact on energy use in the home. Your start point will be the development of services alongside the PAS2035 retrofit standards, developing outwards into behaviour change services. You will have proven experience in developing, trialling and evaluating services and in customer journey definition work. You are adept at building effective strategic partnerships, and nurturing funder relationships.
You successfully lead high-performing teams, and are adept at planning and people management, and collaboration. You will have excellent communication skills at senior management, external stakeholder and employee levels. A sound knowledge of working in either a grant-funded or commercial delivery context is critical.
Changeworks is expanding to significantly impact the decarbonisation of Scotland’s homes and tackle the climate emergency and fuel poverty at this crucial time. To do this, the organisation needs to co-ordinate its activity around a common customer journey which will be the backbone to engagement, delivery, development, quality and reporting.
The Service Development and Improvement Manager is responsible for creating and championing Changeworks’ customer journey as well as for developing new energy advice services. You will build plans, collaborate with colleagues and ensure all targets, performance measures and reporting requirements are successfully met. This is a new role with significant potential to influence change.
This is a senior and strategically important role and the Service Development and Improvement Manager will report to Changeworks’ Operations Director.
Changeworks is a great place to work. We hold Investors in People Platinum accreditation (something only a few organisations in Scotland have), and we were nominated for employer of the year by the Edinburgh Chamber of Commerce this year. Our staff overwhelmingly would recommend us as an employer too.
The Climate Emergency has resulted in ambitious national targets to reduce carbon emissions from the built environment and reduce rates of fuel poverty. This has driven a significant increase in the number of pilot and large-scale interventions delivered by Changeworks and external organisations in this area. These include area-based domestic energy efficiency retrofit and decarbonisation projects and programmes.
We are a growing organisation, and this role is crucial to the delivery of our ambitious objectives. We want to decarbonise homes in Scotland on a massive scale, and that needs talented individuals like you to help us deliver on our objectives.
We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.
Do you have a passion for creating positive living environments?
If so, this new, varied and rewarding Places and Projects Coordinator role could be yours!
About us
At Cyrenians we tackle the causes and consequences of homelessness. We understand that there are many routes into homelessness, and that there is no ‘one size fits all’ approach to supporting people towards more positive and stable futures. That’s why all our work is values-led and relationships-based.
From tenements in Edinburgh to our farm in West Lothian, our communities are at the heart of what we do; directly supporting individuals experiencing homelessness.
About the role
As Places and Projects Coordinator you’ll work closely with our Communities and Compliance teams to ensure our residential sites provide accessible, comfortable, home environments – inside and out – which live our values and meet all regulations and standards.
You’ll be involved in all aspects of building maintenance, including risk management, coordinating utilities and purchasing amenities. You’ll use your organisational and communication skills to liaise directly with contractors, landlords and service providers to improve our properties, and resolve any challenges that naturally arise at such diverse sites.
You’ll also find opportunities to help our wider teams achieve their property goals, such as finding new spaces or improving our existing places.
About you
You’ll be a natural organiser with a genuine interest in property who understands the difference a positive living environment can make. You’ll have an uncanny knack for problem-solving and thrive on creating and maintaining high standards, including around compliance, health and safety.
You’ll bring experience of working with third parties like landlords and suppliers, and achieving best value when doing so. You will be strong on compliance around your area of expertise.
How we’ll support you
We’ll encourage you to be creative and innovative, and to take a pragmatic approach to your work.
You’ll have enthusiastic, knowledgeable colleagues, and a supportive and experienced manager. You’ll also have access to wider Cyrenians support, including our learning and development programme, and staff wellbeing services.
Our values
Our values drive everything that we do, and are at the heart of our communities. We are looking for someone whose values align with our own:
Website: cyrenians.scot
We are looking for an experienced individual to fill an exciting role within our Business Services Team.
This post will give the successful candidate the exciting opportunity to help shape the future of Cairn Housing Association. Working with our recently appointed Customer Experience Manager and ICT and Digital Transformation Manager, this postholder will help deliver our change programme which is focussed on improving services to customers and our digital offering.
The postholder should have a background in business planning, performance management and have a strong knowledge of service improvement techniques such as customer journey mapping. The business support manager will also lead our Communications and Engagement team which will be key to ensuring our projects are delivered successfully.
For further information please see the job description or contact Morag Boyter Director of Business Services
A Basic Disclosure Scotland check is required for this post.
MECOPP – Supporting Scotland’s Minority Ethnic Carers
An exciting opportunity to inform and influence the provision of public health messaging to BAME communities in Scotland.
The postholder will work with Public Health Scotland, the Scottish Government and BAME communities to better understand, and respond to, the public health messaging requirements of the beneficiary community/ies. You will have demonstrable experience of community based research and evidence based approaches to inform and influence the ongoing development of policy and practice.
Within our Partnerships and Volunteering Team, we currently have some exciting opportunities to join our Teams across Scotland!
The Partnerships & Volunteering team are responsible for providing quality indirect support to our many Schools, Colleges and Partners who deliver our Education Offer and Personal Development Programmes as well as supporting and developing a dedicated team of volunteers across Scotland. You will be responsible for managing relationships with various partners & volunteers, including Teachers, College staff as well as delivering training, organising events and managing data. You will get the opportunity to develop and introduce enrichment within the Programmes also.
This role is perfect for you if you are great with people and enjoy building relationships, with the occasional face to face delivery with Young People. If you have knowledge of the Education system or experience in working with and managing volunteers that would be a bonus, but not necessary.
We have opportunities available Scotland-Wide, including North-East Scotland, South-West Scotland and Glasgow.
If you are up for a challenge and working in a great team, we would love to hear from you! Your application will be a CV and a supporting statement. Your supporting statement must provide evidence of how you have acquired and applied each of the essential skills, knowledge and experience criteria and if possible, each of the desirable skills, knowledge and experience criteria, outlined in the job description, in current and previous roles, or other scenarios.
For more information, please click here for the job description.
Why we need Youth Development Leads:
Last year, we helped more than 70,000 young people, with three in four young people on our programmes, move into work, education or training.
The young people we help face a range of challenges, such as unemployment, mental health issues or some have been in trouble with the law. Our job is to inspire and support young people, to help them reach their potential so that they can thrive and society can prosper.
We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us.
Perks for working at The Trust:
Do you love working with older people? Are you passionate about system change? Do you want to make a difference to communities where there is a lack of resource and support available? Could you be instrumental in helping people have more ‘good days’?
If so then our Community Groups Builder role may be the one for you.
Come and join the team at Cyrenians Golden Years, and be part of an exciting new chapter on our journey supporting older people across Edinburgh.
About Golden Years
Golden Years aims to combat loneliness and isolation for people aged 60 plus living in Edinburgh. We use a mixture of keywork and trained volunteers to offer support in a holistic way, helping people break down the barriers which are preventing them from connecting with their community and living their lives.
The National Lottery Community Fund is providing the opportunity for Golden Years to work with local communities, to empower older people to come together, share experiences, and make positive changes in their community.
About the Role
You’ll be:
• Engaging with local older people, seeking out spaces to bring them together.
• Learning of their needs, interests, the challenges they face, and what matters most to them.
• Build connections with the wider community (residents, business owners, other professionals, volunteers etc.)
• Setting up and delivering a range of group work activities for older people, in response to what they feel would enrich their lives.
• Implementing social & leisure activities based on need.
About you
You will be a people-person who develops relationships that are person centred. You’ll be a good listener and passionate about the rights of older people.
You’ll be solution focussed, and enjoy developing and implementing new ideas.
You’ll have experience of working with older people working in community-based settings; as well as the confidence to work autonomously.
You’ll also be highly organised, proficient in the use of Microsoft Office and have experience of using database systems.
How we’ll support you
This role will be fully supported by the Golden Years Manager and team. You will be given full training on all aspects of your role. You’ll also have access to wider Cyrenians support, including our learning and development programme, and staff wellbeing services.
About us
At Cyrenians we tackle the causes and consequences of homelessness. We understand that there are many routes into homelessness and that there is no ‘one size fits all’ approach to supporting people towards more positive and stable futures. That’s why all our work is values-led and relationships-based.
Our values
Compassion: We believe that everyone should have the chance to change, no matter how long that might take.
Respect: We believe in tolerance, acceptance, valuing diversity and treating each other as equals.
Integrity: We are committed to the highest quality of work, grounded in honesty, generosity, sincerity and professionalism.
Innovation: We are willing to take risks, challenge convention and be very creative in our search for new ways of working, in particular by taking account of the environmental impact of our decisions.
This post is initially funded for 9 months from the National Lottery Community Fund. However, the role will be a pilot which will influence and shape how this part of the service moves forward.
The Citizens Advice network in Scotland is the largest independent advice service in the country. Citizens Advice Scotland is a charity within this network – we act as a national organisation supporting and representing the service as a whole and the interests of citizens. At the heart of the network there are 59 individual citizens advice bureau across Scotland, all operating as independent charities in their own right, which focus on providing support and advice directly to clients. Each of these organisations is a member of Citizens Advice Scotland. We believe that every citizen should have access to free, impartial and confidential advice that helps them make informed decisions, whenever they need it and however, they choose to access it.
The Digital Advice Content Team’s primary role is to provide digital advice content for Scotland. The successful candidate for this role will be:
This role offers you the opportunity to work at the heart of supporting Scotland's largest independent advice network and to make an invaluable contribution to citizen’s lives.
Citizens Advice Scotland is committed to promoting diversity and inclusion. We offer a range of family friendly, inclusive employment policies and flexible working arrangements to support all our staff. We are also committed to equality of opportunity for all and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
*This role is based in our Edinburgh office. Since the beginning of the COVID-19 crisis the majority of CAS staff have been working from home, but we have now started a transition back to the office and expect all staff to be attending the office in some capacity from the end of May 2022. CAS have introduced a blended working policy to allow our employees to balance their time attending the office with time working from home, and the number of days you will be expected to attend the office each week can be discussed as part of the recruitment process. Candidates should be prepared to attend the office on their first day for an induction, and to attend the office thereafter as required.
Employee benefits
Citizens Advice Scotland offers excellent terms and conditions, including a total of 40 days leave (including public holidays) and a pension scheme with an 8% employer contribution. We have a flexitime scheme which enables our employees to work flexibly in line with organisational requirements, and as an inclusive employer we are happy to consider other flexible working arrangements where appropriate. For more details of some of the other benefits on offer to our employees, please see the section on employee benefits in the Job Pack.
For more information, please refer to the Job Pack which can be downloaded below.
Organisation Details
Capital City Partnership (CCP) is an arm’s length company of the City of Edinburgh Council and is tasked with the operational development, management and support of local and regional employability and poverty reduction measures.
It takes a flexible approach to changing economic conditions, needs and opportunities but its core functions comprise:
· The management of all employability related grants and contracts awarded to external providers by the council and other key partners
· The provision of policy advice, research, and development support (including secretariat functions) to the city’s Jobs Strategy Partnership and partners
· The provision of services and interventions that help alleviate poverty and inequalities and provide opportunities for testing and piloting new approaches
· The development and maintenance of common communications and management information infrastructure for the Jobs Strategy Partnership
· Development and support of the Joined Up for Jobs network and the Joined Up for Business partnership to tackle poverty and inequalities
· Provision of support to the Edinburgh and South-East Scotland City Region Deal skills programme.
Job Purpose, Role, and Duties
CCP leads on the pioneering Whole Family Equality Project (WFEP), which is built and expanded on the already established Maximise! service in Edinburgh, ensuring that the offer is extended to those in *BAME communities affected by poverty and disadvantage.
* We acknowledge that the BAME term has been recommended to be phased out and replaced going forward by Commission of Race and Ethnic Disparities and intend to use recommended alternatives when these are clarified.
The post of Young Start Officer is funded by National Lottery to improve life opportunities of 80 young people from BAME communities. Delivering a bespoke service for BAME communities, we are seeking someone who has a good level of insight into and is empathetic to the needs of BAME young people, who are facing multitude barriers to fulfilling their potential. The successful candidate will directly and intensively engage with 80 of the most disadvantaged BAME young people over a period of 21 months in Edinburgh. Participants will be at high risk of not getting a better and fairer start in life and who face long-term unemployment, poorer skills (including life skills) and outcomes as a direct result of social, economic and systematic disadvantages and lack of equity of opportunity.
Working in an integrated service, the Young Start Officer will engage with key stakeholders, a citizen’s panel, and delivery partners (Children1st and CHAI) who are working with the older members of families to tackle poverty and income maximization. The focus will be on supporting BAME young people to access services and linking them with employability providers to ensure that successful outcomes and positive destinations are achieved. The post holder will ensure that the young people’s voices are heard and placed at the heart of the service delivery, development and improvement.
The Young Start Officer will be led and supported by the Strategy and Development Manager, working as part of an integrated team with other officers and partners, each with a specific focus on achieving positive outcomes for BAME communities include job outcomes, work experience/ internships, vocational training, volunteering and further and higher education. The post holder will deliver mentoring and advocacy support that is tailored to the needs of each individual young person to link them with employability providers, to ensure sustainable social and economic outcomes for young people. The post holder will work with the team to develop appropriate targets and measures of success.
Are you passionate about promoting inclusion to the Arts, and understand the benefits of greenspace for wellbeing and recovery? Are you creative in your working approach?
If so, this new role working with people and in partnership with others may be the perfect opportunity for you.
About the role
You will lead the delivery and implementation of arts-based activities and approaches in greenspaces designed to support wellbeing and recovery, as well as coordinating the development of greenspaces to support staff wellbeing across Edinburgh.
Partnership working will be central to this role, and you will work alongside other Cyrenians colleagues, 3rd sector, statutory partners and service users to shape the vision for this project.
About You
You will be an outgoing individual with excellent organisational skills and with a creative and innovative approach. Experience of working in the arts and in community-accessed greenspaces is essential.
You will be committed to promoting inclusion, and will have experience of working with people with a broad range of life experiences.
How we’ll support you
You’ll be working independently with a supportive manager and a range of internal and external colleagues and partnerships. You will have access to wider Cyrenians support, including our learning and development programme, and staff wellbeing services.
About us
At Cyrenians we tackle the causes and consequences of homelessness. We understand that there are many routes into homelessness, and that there is no ‘one size fits all’ approach to supporting people towards more positive and stable futures. That’s why all our work is values-led and relationships-based.
Our values
• Compassion: We believe that everyone should have the chance to change, no matter how long that might take.
• Respect: We believe in tolerance, acceptance, valuing diversity and treating each other as equals.
• Integrity: We are committed to the highest quality of work, grounded in honesty, generosity, sincerity and professionalism.
• Innovation: We are willing to take risks, challenge convention and be creative in our search for new ways of working, in particular by taking account of the environmental impact of our decisions.
The Citizens Advice Network in Scotland
Scotland’s Citizens Advice Network empowers people in every corner of Scotland through our local bureaux and national services by providing free, confidential, impartial and independent advice. We use people’s real-life experiences to influence policy and drive positive change. We are on the side of people in Scotland who need help, and we change lives for the better.
The Citizens Advice network is made up of 59 local CABs, each its own independent charity, the Extra Help Unit, a group of specialist case workers dealing with energy advice, and Citizens Advice Scotland as the membership body itself. We provide advice across over 200 locations and deliver 12 national advice projects for UK and Scottish Government including the Money Talks advice service and the Help to Claim Universal Support advice service.
Last year the network helped nearly 180,000 people and unlocked £147million for people through things like social security payments and employment entitlements. Our online advice received over 5.4 million page views and our awareness raising campaigns reached millions of people.
Policy at CAS
The Impact team has access to the incredible wealth of data generated by CABx as well as social policy feedback. This enables us to develop policy that is evidence based and grounded in the experiences of CAB clients. We use this, along with our knowledge of national policy, to engage with policy makers across Parliament, Government and stakeholder organisations to influence change. We do this to inform and empower individuals and communities and to change policy, law and practice.
Our goals are:
Our impact teams are Financial Health, Stronger Communities and Social Justice. This role sits within Social Justice which is responsible for policy on social security, housing and employment and there are many opportunities to work collaboratively across the different areas.
In this role you will take the lead across our energy poverty policy. Your focus will be ensuring Citizens Advice Scotland is responsive in the face of the energy crisis and you will raise awareness of fuel poverty faced by CAB clients, advocating for change at a national level. In addition to this you will lead on work ensuring Scotland meets its climate change mitigation and fuel poverty targets by ensuring a just transition to net zero that is inclusive, person-centred and adaptable, and where possible, protects consumers from experiencing detriment and ensures redress.
You will use your policy skills to influence at a national level and will represent the views of CAS on relevant Government groups as well as influencing decision makers pro-actively. Working alongside the Policy Officer you will develop excellent relationships with the CAB network, developing their capacity to respond to the just transition on behalf of their clients.
This is a great opportunity to play a critical role in helping to make society fairer, and in supporting our network of Citizens Advice Bureaux across Scotland.
*This role is based in our Edinburgh/Glasgow office. Since the beginning of the COVID-19 crisis the majority of CAS staff have been working from home, but we have now started a transition back to the office and expect all staff to be attending the office in some capacity from the end of May 2022. CAS have introduced a blended working policy to allow our employees to balance their time attending the office with time working from home, and the number of days you will be expected to attend the office each week can be discussed as part of the recruitment process. Candidates should be prepared to attend the office on their first day for an induction, and to attend the office thereafter as required.
Employee benefits
Citizens Advice Scotland offers excellent terms and conditions, including a total of 40 days leave (including public holidays) and a pension scheme with an 8% employer contribution. We have a flexitime scheme which enables our employees to work flexibly in line with organisational requirements, and as an inclusive employer we are happy to consider other flexible working arrangements where appropriate.
We have an exciting opportunity for a Poppy Appeal Organiser in our East region to contribute to the implementation and delivery of the Fundraising Department strategy by co-ordinating and managing the Scottish Poppy Appeal within a set geographical area - Shetland, Orkney, Morayshire, Aberdeen City, Aberdeenshire, Tayside, Angus, Dundee, Edinburgh, Fife, West Lothian, East Lothian, Midlothian, Borders, Clackmannanshire, Perth and Kinross
You will manage and support volunteer Area Organisers within the set geographical area to maximise the distribution of poppies and the income obtained from the Scottish Poppy Appeal
If successful you will be responsible or:
Poppyscotland provides life-changing support to our Armed Forces community which includes those who have served, those still serving, and their families. At times of crisis and need we offer them vital advice, assistance and funding.
As an inclusive employer, we welcome conversations on flexible working and any reasonable adjustments that may be required.
Diversity Statement
We believe that the compassion, understanding and service we show each, and every individual customer should be reflected in the way we all support, respect and include every individual who works with us.
We have an exciting opportunity for a Trusts, Foundations and Major Giving Fundraising Manager to work towards securing significant income through charitable Grants, Trusts, Foundations, High Net worth individuals and Non-statutory Funding Bodies to fund general and specific projects
You will research and identifying appropriate funders whose criteria match our needs, preparing cases for support and submitting compelling written bids and complex grant applications as appropriate whilst building positive ongoing relationships keeping funders informed of our work to maximize the possibility of repeat grants
If successful you will be responsible or:
Poppyscotland provides life-changing support to our Armed Forces community which includes those who have served, those still serving, and their families. At times of crisis and need we offer them vital advice, assistance and funding.
As an inclusive employer, we welcome conversations on flexible working and any reasonable adjustments that may be required.
Diversity Statement
We believe that the compassion, understanding and service we show each, and every individual customer should be reflected in the way we all support, respect and include every individual who works with us.
We have an exciting opportunity for a Corporate Fundraiser to work with our Head of Fundraising and Learning to assist in the implementation and delivery of the Fundraising Department Strategy.
You will assist with developing, implementing and monitoring the Corporate fundraising operational plan achieving financial targets and Key Performance Indicators, as we as, promoting excellence in donor stewardship which motivates and inspires individuals, groups, and local business to maximise giving.
If successful you will be responsible or:
Please note that the job will require some evening and week-end work including some overnight stays. Flexibility with working hours and travel is required.
Poppyscotland provides life-changing support to our Armed Forces community which includes those who have served, those still serving, and their families. At times of crisis and need we offer them vital advice, assistance and funding.
As an inclusive employer, we welcome conversations on flexible working and any reasonable adjustments that may be required.
Diversity Statement
We believe that the compassion, understanding and service we show each, and every individual customer should be reflected in the way we all support, respect and include every individual who works with us.
We are looking for an enthusiastic and proactive person to work with our Digital Lead to develop and deliver the work of the CCPS Digital Programme.
You will have some knowledge of data and digital systems in health and social care, be a skilful communicator with experience of development and supporting collaborative working, be comfortable facilitating group activities and discussions and have experience of writing briefing papers and designing events.
We are looking for an enthusiastic and proactive person to work alongside our other CJVSF Development Coordinator to coordinate and develop the work of the Criminal Justice Voluntary Sector Forum (CJVSF).
You will be a skilful communicator with experience of building stakeholder relationships and supporting collaborative working. You will have knowledge of Scottish justice policy and related policy areas, be comfortable facilitating group activities and discussions and have experience of writing briefing papers.
Housing Support Enabling Unit
The Housing Support Enabling Unit assists agencies delivering housing support across Scotland. We are now looking for a Policy and Information Officer to undertake the range of policy and information tasks within the Unit. This will include facilitating discussion with stakeholders; writing briefings and consultation responses and promoting the role of housing support.
About Us
Zero Tolerance is a Scottish charity working to end men’s violence against women by promoting gender equality and by challenging attitudes which normalise violence and abuse.
We are a values-led organisation and seek to continually improve the way that we integrate feminism, equality and diversity into our internal and external work. Recently this has included an HR policies review that resulted in enhancements to employee benefits such as parental leave, and the introduction of miscarriage and menopause policies; a salary review to ensure our salaries are fair and competitive; and whole-team training on equalities issues including disability and anti-racism. Later this year we are planning a piece of work on feminist leadership.
Zero Tolerance has a commitment to diversity and challenging all forms of inequality alongside gender inequality. We would be particularly keen to encourage applicants from Black Minority and Ethnic, LGBT, disabled, migrant and other backgrounds currently underrepresented within the women’s sector.
What You’ll Do
We are looking for an experienced Policy Officer to join our team and lead on the development of robust, evidence-based policy responses to prevent violence against women and girls. You will support the organisation’s aims by building effective networks, monitoring and analysing developing public policy and researching and writing reports in line with campaign and policy priorities.
Influencing key decision makers and stakeholders across local authorities, Scottish and UK governments and third sector organisations is critical, with the successful candidate working in close collaboration with the women’s sector as a whole.
You will represent Zero Tolerance on advisory and working groups with stakeholders, acting as Chair/Co-chair as required and work with ZT colleagues to identify areas of influence and priority: incorporating the views and needs of marginalised women is essential in the role.
What We Need
The successful candidate will have previous experience in a similar role with strong knowledge and understanding of violence against women and gender equality. You’ll be a skilled communicator with the ability to present complex ideas to a variety of audiences including senior politicians: as an effective negotiator, you will have the ability to influence and shape agenda at the highest levels and with a diversity of stakeholders and partners.
You will also have:
What We Offer
As well as a competitive salary, we offer an excellent pension scheme (6% employers’ contribution) and 28 days annual leave plus 10 public holidays. We have a flexible working hours policy, and actively encourage continuous professional development for all our employees. We also offer annual pay progression, and operate a grading structure based on five salary grades. New employees start on point 1 of each salary grade and receive annual increments until the top of the grade is reached. This role is Grade 3 £29,797 – £32,891.
At Volunteering Matters we use volunteering’s unique power to bring people together and build stronger, more resilient communities across the UK.
We bring people together to resolve some of society’s most complex issues. From social isolation and loneliness; improving health and wellbeing; building skills, confidence, and opportunity; to ensuring young people can become change makers in their community, the impact that we make is great. And we won’t stop until everyone in the UK has the opportunity to thrive.
People-led and impact driven, we are a national charity that is deeply embedded in local areas across the UK. We operate in five regions: London and the South East; Wales and the West of England; East of England; the Midlands and North West England; and Scotland and North East England. We also have an Employee Volunteering Team with over 25 years’ experience, acting as a broker to provide tailor-made solutions to employers. We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.
This is an exciting time to be joining the team. We’re changing the way we work to meet new ambitions and make sure our impact continues to grow alongside out business.
Role Purpose
Volunteering Matters are looking for a talented, dynamic, and professional Project Manager to join our team. The right candidate would be someone who can work flexibly while demonstrating a strong understanding and commitment to our organisational values.
As our Project Manager, you will lead a team of staff and volunteers, playing a key role overseeing, managing, delivering and developing our work in local communities across Edinburgh and the Lothians. As a senior member of the team, you will role model our organisational values and demonstrate excellent leadership skills. You will develop and maintain effective relationships with colleagues, volunteers, people accessing our programmes, funders, partners, and other stakeholders.
You will be responsible for the quality delivery and development of our established Family Supporters programme in Edinburgh, as well as our new Grandmentors programmes in Edinburgh, and East Lothian. These programmes offer practical, social, and emotional support to families and young people (including those who are care experienced or who have Adverse Childhood Experiences), empowering them to face a range of life challenges.
We attract, recruit, train, match and support dedicated volunteers to help families and young people every step of the way, spending 1:1 time together on a personalised set of goals and outcomes. As an ambitious organisation, we hope to further grow and develop our work across Edinburgh and the Lothians over the coming weeks, months, and years. You will contribute towards our business development objectives, based around place. As new work develops, you may lead the effective delivery of those programmes and initiatives across the region.
Edinburgh Young Carers is seeking a suitably experienced and qualified applicant to join the service in developing and providing high quality support to young carers in Edinburgh between the ages of 5 and 25 years, who care for someone with problematic drug and/or alcohol use.
The postholder will work alongside colleagues to raise awareness of young carers and their support needs, identify hidden young carers, carry out Young Carers Statements and develop and provide support plans to ensure that young carers’ identified personal outcomes are being met, in accordance with the Carers (Scotland) Act 2016.
The candidate will need to be suitably qualified and have proven experience of working with children and young people affected by drug and alcohol difficulties, with at least three years proven experience in a role including individual and group work. The candidate will also have a sound understanding of Child Protection issues and relevant legislation.
Organisation Profile:
Edinburgh Young Carers is a voluntary organisation working with and on behalf of young carers throughout Edinburgh. We are one of the largest and most well established independent young carers organisations in Scotland. We have a strong commitment to the rights of children and young people.