The Service

Edinburgh Young Persons' Service comprises two elements - a visiting housing support service and a supported accommodation service (Positive Transitions Project). Both services adopt a psychologically informed approach to support and work in partnership with a wide range of statutory and voluntary sector agencies to ensure that the needs of individual service users are fully met.

Both elements of the service were awarded 6 (excellent) in our two most recent inspections by the Care Inspectorate (2016, 2018).

Visiting Housing Support

The housing support service delivers visiting support to vulnerable young people between 16 and 25 across Edinburgh. The service provided is person centred, flexible and responsive to the changing needs of the individual service user. Support is provided to access, establish and maintain an appropriate tenancy and can be practical, social or emotional in nature. Once a tenancy is established, support is provided to develop independent living skills & strengthen social and family networks, including identifying and accessing appropriate education/training or employment.

The service works with between 200 and 250 young people each year, with a particular focus on those in temporary accommodation. Support is tailored to meet the needs of individual service users in terms of frequency and content.

Positive Transitions Project

This project is funded by the Big Lottery and is a supported accommodation project for young people with a background of local authority care. Based on a core and cluster model, It consists of 10 self-contained flats, all located in close proximity to a central hub which is staffed flexibly 24 hours a day, 7 days a week. It aims to provide a stepping stone from local authority care to independent living by providing intensive support to enable young people to develop the skills needed to successfully maintain their tenancies.

The Job

We have an exciting opportunity for a Senior Support Worker to join our Edinburgh Young Persons’ Service.

As a senior practitioner, you will work with a range of service user groups including complex and varied key-working issues, co-ordinate complex support arrangements and support the leadership of the service. You will have line management responsibility for a number of support workers to whom you will provide regular support and supervision. You will also be responsible for completing the performance management review process with all the support workers you line manage.

You will have full knowledge of multi-agency working, housing support / care at home systems and extensive knowledge of diversity of service user groups which you will use to establish and maintain respectful and empowering relationships with service users so that they feel valued and supported and in control of their own lives. You will be responsible for carrying out assessments of new service users and for reviewing existing service users on a regular basis.

In your role you will also offer practical, emotional and social support to people in their own homes to assist them to maintain their tenancy. You will need to develop warm and effective relationships with service users supporting them to cope with their lives in a positive and planned way so that they can make informed choices and take responsibility for their actions.

A significant part of the role involves using technology to help deliver the best service we can to the people we support. You will embrace technology by using LinkLiving's IT equipment to help drive efficiency and provide a quality assured service.

What you will need

• Willingness to work towards and achieve an appropriate qualification recognised by SSSC
• Ability to build equal and empowering relationships with colleagues and service users
• Demonstrate an understanding of working with people to include them and tackle exclusion
• Demonstrate the ability to provide effective guidance and support to team members
• Meet the requirements of registration with Protection of Vulnerable Groups Scheme check
• Flexible, practical and proactive approach

Successful applicants will be required to register with SSSC within 6 months of their start date.

For a comprehensive list of the essential and desirable criteria required for this post, please refer to the Job information pack

The Deal

Link is a group of eight social enterprise companies which provide a wide range of services in 26 local authority areas across Scotland. We have more than 10,000 customers and have ambitious plans to make more of our services available to people who need them most.

LinkLiving offer up to 38 days annual leave pro rata, a wide-range of benefits including flexible working arrangements and access to a generous contributory pension scheme. Working within a supportive environment you can expect a range of training and development opportunities

This post is subject to Protection of Vulnerable Groups (PVG) Scheme registration.

The Service

Edinburgh Young Persons' Service comprises two elements - a visiting housing support service and a supported accommodation service (Positive Transitions Project). Both services adopt a psychologically informed approach to support and work in partnership with a wide range of statutory and voluntary sector agencies to ensure that the needs of individual service users are fully met.

Both elements of the service were awarded 6 (excellent) in our two most recent inspections by the Care Inspectorate (2016, 2018).

Visiting Housing Support

The housing support service delivers visiting support to vulnerable young people between 16 and 25 across Edinburgh. The service provided is person centred, flexible and responsive to the changing needs of the individual service user. Support is provided to access, establish and maintain an appropriate tenancy and can be practical, social or emotional in nature. Once a tenancy is established, support is provided to improve independent living skills, develop & strengthen social and family networks, including identifying and accessing appropriate education/training or employment.

The service works with between 200 and 250 young people each year, with a particular focus on those in temporary accommodation. Support is tailored to meet the needs of individual service users in terms of frequency and content.

Positive Transitions Project

This project is funded by the Big Lottery and is a supported accommodation project for young people with a background of local authority care. Based on a core and cluster model, it consists of 10 self-contained flats, all located in close proximity to a central hub which is staffed flexibly 24 hours a day, 7 days a week. It aims to provide a stepping stone from local authority care to independent living by providing intensive support to enable young people to develop the skills needed to successfully maintain their tenancies.

The Job

We are keen to recruit a Service Manager who will join LinkLiving's management team at an exciting point in the organisation's strategic direction.

As Registered Manager you will use your knowledge of social care practice and processes to lead, motivate and develop the Edinburgh Young Persons’ Service, ensuring that objectives and targets are achieved and all statutory regulations and standards met. Your knowledge and experience of the sector will enhance and develop relationships with funders and commissioning bodies.

You will participate in a range of external networks for the benefit of service users, acting as an ambassador for the whole organisation internally and externally, and, with the Head of Services and Development, will negotiate effectively with external funding partners to secure funding for service consolidation and development.

You will manage a complex budget of funding from Health, Local Authority, Scottish Government and others including grant making trusts, and manage a complex and extensive range of stakeholders.

Leading by example, the Service Manager will respond to a review of needs, gaps and best practice, maximise service user involvement and choice, and oversee support services to service users in line with service delivery and regulatory standards requirements. You will also be required to participate in an on-call rota.

What you will need

• SSSC recognised qualification (e.g.SVQ4 Health & Social Care or equivalent)
• Proven track record of leading or being part of a management team leading a care / support service.
• Experience of managing resources and performance effectively with clear objective setting
• Current knowledge of the social care / housing support sector and issues affecting service users
• Ability to establish and maintain effective relationships with voluntary and statutory agencies

For a comprehensive list of the essential and desirable criteria required for this post, please refer to the Job Specification in the Job information Pack.

The deal

Link offers excellent terms and conditions, and as an Investor in People and Healthy Working Lives Gold Award holder, we aim to provide a wide range of development opportunities and healthy living initiatives. We offer a wide range of development opportunities. You'll work with colleagues who offer support to ensure our customers' expectations are met. In return, we are looking for applications from people who will contribute to our aims and work to the highest professional standards.

This post is subject to Protection of Vulnerable Groups (PVG) Scheme registration. Should you be successful in securing a post with Link it will be expected that you will meet the registration cost.

Blackwood currently have a vacancy for a Reactive Maintenance Delivery Leader based within our Head Office in Edinburgh.

We are looking for a highly skilled and enthusiastic professional with at least 3 years’ experience of working in a reactive maintenance capacity for an affordable housing provider. You will have demonstrable experience of managing a team and the ability to deliver responsive maintenance and adaptations services.

You will work closely with the Planned Maintenance Delivery Leader and ensure a coordinated approach in the successful delivery of responsive maintenance and adaptations are progressed within agreed timescales. It is key that you prioritise a customer-focussed approach, bringing best possible value through effective quality control of contractor performance during the programme’s implementation.

The successful candidate will provide financial control across Blackwood’s assets, providing budgetary assistance to the Property Investment Manager to deliver our Asset Management and Aids and Adaptations strategies. With line management responsibility of our Property Assistants, the Reactive Maintenance Delivery Leader will also build good relations with our Estates Officers, Assets Officers and regional teams to achieve our strategic goals.

Customer-oriented and with excellent communication, planning and IT skills, you will work within service standards and ensure compliance and implementation of statutory and regulatory requirements, understanding an awareness of the needs of disabled people and how these may best be met through design, technical and other solutions.

We currently have a vacancy for a part time Property Assistant based in our Head Office in Edinburgh. This is a part time position working Monday – Friday 9am – 1pm.

The Property Assistant will be responsible for the daily processes to assist and support the Asset Management team. You will be the first point of contact for our customers and will carry out a range of duties including repairs diagnostics, creating and issuing works orders and other administrative duties.

Key tasks and responsibilities for this role include:

• Deliver a high quality of service for customers for all aspects of maintenance
• Maintain property systems and databases, including reactive, servicing, planned cyclical and adaptations, producing monitoring reports for Asset Managers
• Develop and maintain a high level of awareness of the needs of disabled people in respect of access to and use of buildings and of how these may best be met through design, technical and other solutions.

The successful applicant will be customer focussed, with a ‘can do’ attitude and have strong administrative, computer, organisational and communication skills.