Chest Heart & Stroke Scotland (CHSS) is an independent Scottish charity, whose mission is to be the community of support, kindness and challenge where people can help each other, can secure the expert help they need, and collectively advocate for the care that matters to them. We offer vital advice, support and information to those affected so that they can live the lives they want to live and influence public policy to ensure that people get the services that they need. Our renewed ambition is to become Scotland’s leading organisation for person-centred, user-led community support for people with our health conditions.
The main purpose of the Shop Manager is to generate income by managing the Boutique shop effectively and commercially, to create a unique shopping experience for customers and donors while maintaining the high standards set by CHSS.
To identify high value items and to effectively display and promote, in order to support delivery of financial targets.
The Shop Manager is part of the CHSS retail team and is expected to contribute to the department’s goal of raising revenue to support the work of the charity.
This is a full time post working 32.5 hours per week, 10am to 5pm over 5 days.
CHSS employees enjoy a variety of organisational benefits including: Company pension scheme, generous holiday allowance, company sick pay, employee welfare support and life assurance.
This role is subject to a Basic Disclosure check. CHSS is committed to equality of opportunity, to following practices, and to providing a service which is free from unfair and unlawful discrimination. CHSS aims to ensure that no applicant, volunteer or member of staff is unfairly treated on the grounds of offending background.
To provide effective administrative support to the North West Recovery Service. The post holder will offer organisational, administrative and clerical services to the team designed to contribute towards its aims and objectives.
Change Grow Live’s North West Recovery Service is seeking an Administrator/receptionist to support our team in its goal of delivering high-quality recovery focused interventions to service users affected by drug and alcohol issues. The successful candidate will possess excellent inter-personal and communication skills, a high level of competence in IT and office management, and the ability to effectively manage databases and spreadsheets and be confident producing monthly reports for stakeholders.
The post holder will provide reception and administrative services to the team contributing towards its aims and objectives. They will also support the Team Leader, attend relevant meetings and take minutes as required, as well as providing accurate reports to the commissioners and Change Grow Live.
Duties for the post include dealing with initial queries, welcoming service users and professionals into the service, signposting within the service and the community. The postholder will be expected to maintain a clean office environment with thorough attention to detail and a great telephone manner.
A large focus of the role is on data input to Change Grow Lives own database system and DaiSy the national government reporting tool. Accurate input and attention to detail are critical for this role as is ensuring the data is kept up to date. The ability to extract data and provide reports on service activity and goals will also be required.
The successful candidate will have experience of providing administrative support in a service-based organisation, a good knowledge of general office procedures, excellent IT and literacy skills, and the ability to accurately manage databases and spreadsheets. They will also need good interpersonal skills as team working is essential in this role.
As part of the recruitment process, Interviewees will be required to complete a short exercise demonstrating proficiency in data entry and spreadsheet management skills.
This post is subject to a Protecting Vulnerable Groups (PVG) Scheme check.