Jobs in Haddington and Lammermuir, East Lothian

Carers of East Lothian is the local organisation supporting adults to continue to care for family and friends. We have an excellent reputation and have now successfully secured the contract to deliver adult carer services across East Lothian until June 2023. We are therefore now looking to recruit a number of new roles, as well as expanding our Board of Trustees.

You should have a good understanding of health and social care issues and services, experience of providing person centred support and a real commitment to supporting carers to achieve the outcomes they prioritise. You must have excellent interpersonal and communication skills, be comfortable in the use of IT and have the ability to organise your own workload. In return we offer a good salary, very flexible working arrangements and a chance to make a real difference to people’s lives. All of CoEL’s team are currently home-based due to Coronavirus restrictions, but with access to our offices within East Lothian Community Hospital in Haddington.

Carers of East Lothian is striving to be an equal opportunities employer and we welcome applications from all sections of the community. As a Disability Confident Committed employer, we will ensure our recruitment process is inclusive and accessible, providing reasonable adjustments as required, and as a Carer Positive Engaged employer, we have the policies and processes in place to ensure good support to carers in our workforce.

*previously advertised as 21 hours per week post

The Adviser will provide a dedicated advice and information service to people in East Lothian, for the new “Change to the Max” project.

The post will necessitate travel throughout East Lothian, a car is therefore essential to this post. There will be a balance of home working and being office based, due to Covid.

Main tasks

• To maintain and support a general advice presence across East Lothian as directed by the Bureau Manager and set out in your terms and conditions
• To provide advice and assistance to clients experiencing issues around rent arrears (potential homelessness), fuel and food poverty, difficulties budgeting and in need of money advice.
• To provide financial advice support to clients, and to educate them in financial literacy. To understand budgeting, and to support them with making informed decisions.
• To issue budgeting packs to clients and to engage and work with a variety of clients on a caseload basis.
• Assist individuals to look at banking options, and to assist them with opening new accounts should this be a suitable option.
• Assist and support individuals with digital platforms, and to ensure that they are utilising technology to gain access to a wider platform of information and to explore wider options available to them.
• To compile statistics and write case studies and reports to assist the manager with reporting to the funder.
• To provide advice by telephone, digitally or face to face.
• To provide home visits when required.
• Maintain accurate records of advice in accordance with the National Standards and Citizens Advice Scotland membership requirements
• To work closely with the CAB Money Advice and other CAB services, referring cases where appropriate to ensure people are provided with accurate and appropriate advice
• Attend relevant meetings for networking and information exchange