If you have experience of providing administrative support and high quality customer service, this is an exciting opportunity to play a key role supporting RNIB’s Older People and Complex Needs team and help to make a real difference to the lives of people who suffer with sight loss.

RNIB's Older People and Complex Needs team provides a range of training and professional development opportunities for health and social care professionals that help to develop their skills in supporting people with sight loss, with a focus on older people, and people with complex needs (learning disability, autism, dementia and stroke).

In this role as the team’s Consulting and Training Coordinator, you will provide administrative support to the team so all the training can run smoothly and effectively. You will manage the pre and post training records, venues and learning materials, as well as the planning for future training needs and ensure all appropriate reports are created in a timely manner.

You will need to be flexible, highly organised and have experience in prioritising different work demands. If you also have high customer service standards and are competent in the use of databases and Microsoft systems we would be delighted to hear from you.

In exchange we offer a competitive salary, a stimulating and supportive working environment and a benefits package including:

• 26 days holiday per year (plus bank holidays), which increase with service

• Excellent pension schemes

Due to a recent retirement, we are looking to recruit a Women’s Support Worker who will be committed to our aims and values and who will bring extensive experience of providing a crisis support service to women affected by domestic abuse.

The main role of the post holder will be to offer 1-1 support to women affected by domestic abuse by phone, text, email and by appointment. In addition, there will be a requirement to carry out risk assessments, provide safety planning and work in partnership with other services and professionals as appropriate.

Applicants are required to have the appropriate skills, experience and qualifications that are relevant to the duties outlined in the job description and person specification.

Candidates should have an understanding of the feminist analysis of domestic abuse and be willing to work within the group’s collective, non-hierarchical structure.