Jobs in Coldside, Dundee

Are you a solution driven and customer-focussed IT professional with an in-depth experience of administration of Microsoft products and working as an integral part of a large organisation?

If you’re looking for a fresh new challenge where you can share your expertise and make a real difference supporting our colleagues then this could be the role for you!!

We’re now on the lookout for an IT Infrastructure Specialist to join us on a full-time, permanent basis.

This role can be based in our Elgin, Dundee, Aberdeen or Glasgow office or on a hybrid working model. As travel is required in this role you must flexible to occasionally travel across Scotland when needed.

We're on a journey of digital transformation, engaging our frontline workers in the tools and technologies to help them do their jobs and improve the lives of the people we support.

The Role

As our IT Infrastructure Specialist, you’ll support the Head of ICT and Digital Transformation to make technically sound and financially astute infrastructure choices which provide a stable, secure and resilient IT environment for our 2000 colleagues.

You will be responsible for the day to day running and reporting of the IT Support Helpdesk function along with providing coaching and mentoring for front line support.

Part of your role will also include investigating and resolving ICT systems and process issues, suggesting improvements and liaising with third part contractors providing hardware, software and other ICT related services ensuring that agreed SLA’s are met.

What we’ll need you to bring;

• Exceptional communication skills both verbal and written.
• Ability to analyse and interpret statistical data and to present informative reports.
• Significant experience of working as an integral part of an IT department in a large organisation.
• Experience of managing a helpdesk environment supporting various locations and a wide variety of software and hardware.
• Knowledge of Microsoft SQL, Active Directory and Group policy.
• Expert skills in performance tuning, monitoring and troubleshooting data integration solutions.
• Extensive experience of administration of Microsoft products, including Windows Server environments, Remote Desktop Services, Microsoft 365 and Azure.

It would be great if you had;

• Degree in I.T. (or related professional qualification – MCSA,MCSE)

About Us

With over 40 years’ experience delivering great care and support, Cornerstone provides tailored, individual packages of care which focus on enabling people with a variety of needs, including learning disabilities, physical disabilities, autism and complex care needs, to live the best possible life. We aim to be the best employer in social care in Scotland and would love for you to come and join us. We thrive on teamwork and are passionate about the care and support we provide. If you're looking for a rewarding career where you know you can make a difference, then look no further.

We are an inclusive employer and encourage applicants from all backgrounds and communities. Talk to us about flexible working and reasonable accommodations.

Around since 1923, SAMH is Scotland’s national mental health charity. We have represented the voice of people most affected by mental health problems in Scotland for almost 100 years. Today, in over 60 communities we work with adults and young people providing mental health social care support, services in primary care, schools and further education, among others.

These services together with our national programme work in See Me, respectme, suicide prevention and active living; inform our policy and campaign work to influence positive social change. SAMH is dedicated to mental health and wellbeing for all: with a vision of a society where people are able to live their lives fully, regardless of present or past circumstances.

About the Role

SAMH has a well established reputation for delivering excellent support to people with mental health problems throughout Dundee. Our Care at Home service has a purpose built specialist supported accommodation project in the heart of the city. We are seeking outstanding and motivated people to deliver the service and provide support to people with enduring mental illnesses and complex needs to regain their independence and improve their self-resilience and self-management skills.

What we are looking for

The Senior Practitioner will play an important part in establishing ongoing relationships between staff and service users.

The Senior practitioner will:

• Provide direction and guidance to a team of Practitioners supporting individuals in the accommodation to improve their mental health and wellbeing.
• Work with service users to define their own action plans and coordinate, evaluate and review this support
• Provide practice supervision and mentorship to Practitioner staff within the team and highlight areas for development and training needs to Service Manager.
• Maintain the highest personal and professional standards. Work professionally and collaboratively with internal and external colleagues, those who use our services and members of the public and to meet the requirements of funders and regulators.
• Undertake personal responsibility for conduct and work ethic in line with SAMH Code of Conduct, the SSSC Codes of Practice and other relevant professional standards.
• Be responsible for the Co-ordination, assessments, monitoring and review for individuals using the service,
• Act as the key contact and develop positive relationships with individuals, families, multi-agency teams and communities.

As the post will involve a variety of shift patterns including evening, weekends, waking night shift and on-calls. You will be flexible in the hours and shifts you are available to work.

The successful candidate will ideally hold a SVQ3 in Health and Social Care or equivalent, or the willingness to undertake this.

You will be able to demonstrate good communication skills and a mature attitude together with adaptability and enthusiasm. Knowledge and experience in supporting people with mental health problems is desirable as is experience working with people who have had long term hospital admissions. Whatever your background, a flexible caring approach combined with good practical skills will be essential.

What we will provide for you

You will work in a supportive environment and will be provided with a full induction and training opportunities. You will be given the chance to develop your knowledge and skills, as well as develop professionally. Some of our benefits include:

• Fully funded SVQ qualification to meet the conditions of your SSSC registration
• Reimbursement of SSSC annual fees and registration costs.
• Funded continuous learning and development opportunities, access to over 100 courses online in addition to classroom and virtual training sessions
• 30 days annual leave rising to 33 after 5 years’ service
• 4 public holidays
• 2 paid wellbeing days off per year to use on what matters to you.
• Team wellbeing budgets
• Workplace pension scheme
• Life Assurance policy
• Employee Assistance Programme