Shelter Scotland are looking for a Support Worker with a good knowledge of homelessness and housing legislation and welfare benefits, to provide support to clients with complex needs, enabling them to resettle, prevent homelessness and to sustain accommodation.

Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help.

About the role

As a Support Worker you’ll undertake comprehensive housing needs and risk assessments so that the client’s housing-related support needs are fully identified. Providing flexible support, including support in people’s homes and a variety of settings, you’ll develop an outcome focused support plan with the client as well as developing, maintaining and coordinating effective working relationships.

About you

We’re looking for someone with proven experience of working with vulnerable people. With some knowledge of homelessness, housing welfare benefits and safeguarding processes, and a willingness to further develop your knowledge and understanding you will be proficient using a case management system and Microsoft Office applications. You’ll also have a proactive and resilient approach, excellent relationship building skills and a flair for adapting your influencing style. A full driving licence, access to a vehicle and relevant insurance is essential.

Benefits include 30 days’ annual leave, the possibility of flexible working, enhanced family friendly policies and significant opportunities for learning and development.

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter Scotland is committed to safeguarding and promoting the welfare of clients, in particular children, young people and vulnerable adults, and expects all staff, workers and volunteers to share this commitment.

At Shelter Scotland, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them.