Closing date: Sunday 3rd June 2019 at 11.30pm

We’re looking for someone with a good knowledge of homelessness and housing legislation and welfare benefits, to join us as a Support Worker and provide support to clients with complex needs, enabling them to resettle, prevent homelessness and to sustain accommodation.

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change — with individuals, in communities, across society – and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

Our Dumfriesshire Support Service provides intensive housing support to vulnerable individuals and families that are homeless. Our focus is on developing the resilience of clients to sustain tenancies in the long-term and to develop or re-learn skills necessary to live independently and thrive.

About the role

As a Support Worker you'll undertake comprehensive housing needs and risk assessments so that the client's housing-related support needs are fully identified. Providing flexible support, including support in people's homes and a variety of settings, you'll develop an outcome focused support plan with the client as well as developing, maintaining and coordinating effective working relationships.

About you

We're looking for someone with proven experience of working with vulnerable people. With some knowledge of homelessness, housing welfare benefits and safeguarding processes, and a willingness to further develop your knowledge and understanding, you will be proficient using a case management system and Microsoft Office applications. You'll also have a proactive and resilient approach, excellent relationship building skills and a flair for adapting your influencing style. A full driving licence, access to a vehicle and relevant insurance is essential.

Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, childcare vouchers, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, cycle to work scheme and an employee assistance programme.

Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help.

To find out more about the role and the benefits of working for Shelter Scotland please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter Scotland is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

At Shelter Scotland, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them.

Shelter Scotland does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.