An exciting opportunity has arisen to join our team of paid and volunteer staff to further develop our Multiple Debts and Housing Debt advice service across Clackmannanshire Citizens Advice Bureau. We have been delivering a valuable, high level service to the community of Clackmannanshire for over 50 years. We have accreditation in Type iii advice by Scottish National Standards for advice providers (SNSIAP) in the areas of Housing, Debt and Benefits.
Clackmannanshire Citizens Advice Bureau, based in Alloa, is an independent and innovative advice organisation providing holistic advice to the residents of Clackmannanshire across 6 locations in the county. We currently have 26 paid staff and 24 volunteers who provide a wide range of services, across our 21 projects.
We offer in additional working benefits such as 5% employers pension contribution, free membership of an employer health plan, annual performance related salary increases,flexible working scheme including some home working and flexible starts finish times, ability to buy and sell holidays and a retail perks scheme.
We are looking for a highly motivated and conscientious individual who wants to be part of a nationally accredited information and advice service.
The Debt Adviser will provide specialist debt advice up to Scottish National Standards Type iii, to clients referred through general services and partner agencies.
This will include complex debt case management, maintaining consistent working practice and quality assurance of debt cases ensuring that policy and practice meets all legal & regulatory requirements including the Financial Conduct Authority.
Enthusiasm, strong social awareness, good communication skills and an excellent team player are prerequisites for this demanding position. Significant experience in advice work, good organisational skills and an eye for details are essential.
This post specifically exists to ensure the delivery of a high quality, Debt Service within Clackmannanshire Citizens Advice Bureau. It will involve providing support to staff and volunteers who also deliver the service. This post supports the learning and development of a high quality service by ensuring provision of formal/informal training to staff/volunteers in conjunction with our Training & Volunteer Development Coordinator.
The Debt Team Coordinator will head up a small team of staff and will be responsible for the day to day responsibility for the bureau debt related projects including being responsible for a high level of quality assurance within their team. Main duties also include ensuring that advice given by the team meets the quality audits for both Citizens Advice Scotland and Scottish National Standards Type iii. Will report on projects and prepare regular, accurate debt reports for the Deputy Manager & Managing Director and funders in a clear concise manner. Act as session supervisor on occasions if required.
Would you like to help improve the lives of women, children and young people who have experience of domestic abuse in Clackmannanshire? Do you have an understanding of the feminist analysis of domestic abuse? Some time to give on a voluntary basis to provide leadership, legal and fiscal oversight, and to support the ongoing development of the vital services we provide?
We are looking to appoint experienced, enthusiastic and committed women, aged 16 years or over to our Board. We have several vacancies, one of which is the Chairperson’s position.
The Opportunity:This is an exciting opportunity to become part of our feminist governance team supporting and overseeing the development of the organisation to ensure the continued delivery of high quality, responsive services to vulnerable women, children and young people in our area. You do not need to know everything there is to know about domestic abuse, but you will need to prove that you are interested in our work, reliable, action focussed and committed to our principles and values.
We welcome applications from women with strategic vision, good independent judgement and the ability to work as part of a diverse team. We are committed to diversifying our Board so women representing all sections of the community are welcome! We are keen to add to existing skills and knowledge so we particularly want to hear from women with the following professional backgrounds: human resources/employment law, organisational development and change management, finance/charity accounting, fundraising, IT and women from a legal background. We also strongly encourage women who have personal experience of domestic abuse to offer us their personal insight into accessing and using the range of services offered by women’s aid and partners.
Time Commitment:The Board currently meet monthly via Zoom. The frequency and the method of meeting will continue to be reviewed regularly to meet the needs of the organisation. It is important that prospective trustees recognise that they will also be, at times, responsible for progressing pieces of work in between meetings, either on an individual basis on behalf of the Board or as part of a short life working group or a sub-group of the Board. There is also an expectation that new trustees will fully participate in a comprehensive induction, as well as ongoing training and support.
Support Workers:£9.50 per hour F/T, P/T and Bank/Casual.
Advanced Support Workers:£11.29 per hour- F/T, P/T and Bank/Casual
Locations:Aberchirder, Aberdeen, Alloa, Alva, Banff, Bridge of Earn, Buckie, Denny, Dumfries, Duns, Edinburgh, Fairlie, Falkirk, Fochabers, Fraserburgh, Fraserburgh, Glasgow, Huntly, Inverness, Invergordon, Jedburgh, Langholm, New Deer, Perth, Peterhead, Pitlochry,Portlethen, Portsoy, Thurso, Tullibody, Westhill, West Lothian and Wick.
As a Support Worker with Community Integrated Care you will experience an incredibly rewarding and fulfilling role.
Our Support Workers empower people with support needs to live the lives they want to lead.
We’re looking for candidates who are kind, dedicated and have a passion for people.
As a Support Worker, you will support people who have learning disabilities, autism, mental health concerns or dementia with their daily routines.
Prior experience of working in care isn’t always necessary. If you have other skills and experiences that you can bring to this role, we will give you all the support that you need.
You will use the best of your personality and skills every day. From supporting people to enjoy their favourite activities to enabling people to live independently, you will make a real difference.
Are you a Support Worker that is looking to progress in your career? Would you like to gain qualifications, enjoy specialist training, have more responsibility and earn more money? We also recruit for Advanced Support Workers within some complex care services.
You will be joining an award-winning charity. This is an exciting role, where you can change lives for the better and enjoy brilliant experiences.
We’re passionate about developing our own people and this role can lead to other exciting opportunities.
We also offer: